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About the Role
As a Senior Consultant, AI Operations and Governance, you will work across business, technology, security, and operational teams to help establish end-to-end AI solutions within a leading financial institution. You will translate complex business and technical requirements into clear operational processes, controls, and reporting, while supporting AI lifecycle management, governance, risk, and regulatory requirements. You will also play an important role in establishing operational readiness, maintaining effective documentation, and providing stakeholders with clear insights into delivery, risks, and dependencies.
Responsibilities
- Analyze business and technical requirements, working with internal and partner teams to support the implementation and operational readiness of end-to-end AI solutions.
- Collaborate across technology, product, security, and business teams to ensure solution design and development align with agreed standards, enterprise frameworks, SLAs, and AI lifecycle requirements.
- Support AI governance, risk, and control activities, including regulatory requirements, operational controls, AI application security incident response, and the identification and escalation of emerging risks.
- Develop and maintain operational workflows, SOPs, target operating and interaction models, readiness documentation, and business/technology dependencies to support scale and effective handover.
- Translate program data into actionable insights and maintain productivity, performance, and risk dashboards, providing clear reporting, recommendations, and updates to stakeholders across organizational levels.
Requirements
- Business Analysis experience with demonstrated analytical capabilities.
- Strong understanding of complex technology delivery lifecycles and cross-functional coordination across Product, Engineering, Operations, and business stakeholders.
- Ability to work effectively in evolving or less-structured environments, take ownership of responsibilities, and progress initiatives through to delivery.
- Clear and concise communication skills, with the ability to adapt information and reporting for technical, business, and senior stakeholder audiences.
- Strong proficiency in Microsoft Office, Jira, and Confluence, combined with experience building business risk reports and dashboards using Power BI or Tableau.
Skills
- AI governance
- AI vulnerability management
- Technology risk
- Security initiatives
- Regulatory compliance
- Enterprise risk and control frameworks
- Operational readiness
- Target operating models
- SOPs
- Technology handovers
- Technology or AI application security incident response
- Knowledge sharing
- Colleague development support
- Cross-functional stakeholder group collaboration
- Microsoft Office
- Jira
- Confluence
- Power BI
- Tableau
Location
- Remote
Work Type
- Full-time
Experience Level
- Senior
Salary/Compensations
- $118,000—$152,000 CAD
Benefits
- 100% company-paid health, life, and disability insurance effective from Day 1 of employment.
- Registered Retirement Savings Plan (RRSP) with the option of receiving a matching employer contribution.
- Company-paid virtual health care and Employee & Family Assistance Program support for employees and their dependents/partners.
- Enhanced parental leave benefits available from Day 1 of employment, plus a company-sponsored new parent gift.
- Fitness reimbursement to support health and well-being.
- Business Coach from Day 1 providing personalized one-on-one coaching to support career growth and development.
About the Company
- Deliver high-impact technology solutions for Tier 1 financial institutions.
- Work in a collaborative, flat, and entrepreneurial consulting culture.
- Access continuous learning, training, and industry certifications.
- Be part of a team shaping the future of digital financial services.
- Help shape the future of digital transformation across FS & Energy.
Equal Opportunity
- We’re committed to making our recruitment process accessible and straightforward for everyone. If you need any adjustments at any stage, just let us know – we’ll be happy to help. We value each person’s unique perspective and contribution. At Capco, we believe that being yourself is your greatest strength. Our #BeYourselfAtWork culture encourages individuality and collaboration – a mindset that shapes how we work with clients and each other every day.