Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Tailor your resume to this International Field Support Technician role.
Rezi rewrites your resume against L3Harris Technologies's job description. Free.
Tailor your resume to this International Field Support Technician role.
Rezi rewrites your resume against L3Harris Technologies's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the International Field Support Technician posting at L3Harris Technologies — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the International Field Support Technician posting at L3Harris Technologies — free, in seconds.
About the Role
The International Field Support Technician is an on-site technical specialist at an L3Harris customer manufacturing facility in Algiers, supporting a high-visibility Transfer of Technology (ToT) program. The role focuses on keeping production, inspection, and test equipment operational, and supporting the needs of our Rochester-based and customer teams in successfully accomplishing the objectives of the program, including customer support, training, technical troubleshooting/repairs, administrative coordination, and other duties.
Responsibilities
- Support and enable on-time execution of factory repairs, upgrades, training, low-rate initial production (LRIP), and full-rate production (FRP).
- Coach and mentor customer personnel.
- Assist with troubleshooting and repair of equipment down to the component/sub assembly level.
- Communicate with the Rochester-based program team to escalate and resolve issues.
- Support setup, operation, and changeover of production and test equipment per established procedures and work instructions.
- Provide day-to-day technical support for manufacturing, inspection, and test equipment.
- Perform basic troubleshooting and preventive maintenance.
- Plan and coordinate vendor/OEM maintenance and calibration.
- Start up and verify equipment after downtime or repair.
- Perform other related duties to maintain equipment readiness.
- Assist in defining, collecting, and monitoring critical manufacturing metrics.
- Collaborate with local L3Harris and customer teams to report equipment and production status, open issues, and risks.
- Act as an on-site technical interface between customer technicians and L3Harris engineers for equipment and process issues.
- Maintain concise, accurate records of issues, actions taken, parts replaced, test results, and follow-up items.
- Support implementation and verification of approved engineering changes, updated procedures, software/firmware updates, and test changes.
- Provide hands-on coaching and mentoring to customer technicians on proper use and care of equipment, troubleshooting techniques, assembly and test practices, and adherence to procedures, internal documents, and industry best practices.
- Identify skill gaps and training needs within the customer team and communicate them to the L3Harris team.
Requirements
- Requires fully proficient job knowledge/skills.
- Requires a High School Diploma or equivalent and a minimum of 6 years of prior relevant experience or 2 years post-Secondary/Associates Degree with a minimum of 2 years of prior related experience.
- Experience with technology transfer, in-country production, or as a resident technical representative on international programs.
- Familiarity with L3Harris radio products or similar tactical communications equipment.
- 3+ years of experience as an electronics, manufacturing, test, or field service technician in a factory or lab environment.
- Ability to read and follow technical procedures, work instructions, and equipment manuals.
- Practical experience with at least one of: SMT/electronics assembly, electronic test equipment/test stations, or industrial support systems (compressed air, vacuum, nitrogen, ESD).
- Strong troubleshooting skills and systematic problem-solving approach.
- Good written and verbal communication skills in English.
- Willingness and ability to live and work in Algiers on a long-term assignment.
Skills
- Troubleshooting
- Repair
- Technical Support
- Maintenance
- Calibration
- Process Improvement
- Record Keeping
- Mentoring
- French (spoken and written)
- SMT/electronics assembly
- Electronic test equipment/test stations
- Industrial support systems (compressed air, vacuum, nitrogen, ESD)
Location
- Algiers, Algeria
Work Type
- On-site
- Full-time
Experience Level
- 6 years of prior relevant experience (with High School Diploma or equivalent)
- 2 years of prior related experience (with 2 years post-Secondary/Associates Degree)
Education Level
- High School Diploma or equivalent
- Associate's Degree
Salary/Compensations
- $67,000 - $124,000
Benefits
- Health insurance
- Disability insurance
- 401(k) match
- Flexible spending accounts
- EAP
- Education assistance
- Parental leave
- Paid time off
- Company-paid holidays
About the Company
- L3Harris is a defense technology and electronic systems company.
Equal Opportunity
- L3Harris is an equal opportunity employer.