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About the Role
Serve as the face of the company, interacting with customers and providing excellent service. Operate comfortable, lightweight armored vehicles, valuing both the work done and how it is done.
Responsibilities
- Represents Empyreal as a transportation and customer service professional.
- Maintains positive, friendly, and professional communications with customers, co-workers, and management.
- Safely operates vehicles in various conditions.
- Collects, transports, and delivers currency and coin to and from vehicles and client locations.
- Load and unload ATM machines.
- Uses handheld electronic devices to scan and track currency shipments and determine vehicle routes.
- Ensures the safe, accurate, and secure collection and delivery of clients' assets.
- Maintains communications with designated company representatives and reports delays or issues.
- Completes documentation and updates into handheld electronic devices.
- Performs pre-trip and post-trip vehicle safety inspections.
- Maintains the vehicle, equipment, and facility in clean and operational readiness.
- Performs other duties as assigned.
Requirements
- High school diploma or equivalent is required.
- Must be 21 years of age or older.
- One plus years of experience preferred within a delivery driver, route driver, truck driver, medical courier, messenger, ATM technician, patrol officer, military veteran, secure transport, or security guard position.
- Working knowledge of navigation tools such as onboard GPS, smartphone apps, and/or web-based or physical maps is essential.
- Must be able to maintain basic logs and records and use scanners and hand-held devices.
- Can be counted on to maintain professionalism, courtesy, respect, and uniform standards.
- Valid driver's license and clean driving record are required.
- Must be able to lift to 50 pounds regularly and 75 pounds occasionally.
- Trustworthiness and the ability to act with integrity is of utmost important.
Skills
- Customer service
- Professional communication
- Safe vehicle operation
- Currency and coin handling
- ATM machine loading/unloading
- Use of handheld electronic devices
- Navigation tools (GPS, apps, maps)
- Log and record maintenance
- Vehicle safety inspections
- Integrity
Experience Level
- One plus years of experience preferred
Education Level
- High school diploma or equivalent
About the Company
- Acts in a manner that portrays Empyreal's vision, values, and WOW culture.
- Establishes respect for everyone, fosters an environment that builds and sustains productive relationships.
- Addresses conflict respectfully and constructively.
- Works in partnership within and across workgroups.
- Participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.