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About the Role
The Millennium Group (TMG) is seeking a highly motivated and enthusiastic team player for a career opportunity within our award-winning business process outsourcing firm. This role provides essential support services, including reception, mailroom operations, facilities maintenance, and event support, contributing to our 30+ years of success.
Responsibilities
- Provide backup reception support and general workplace assistance.
- Open, track, and close ServiceNow tickets for all maintenance requests.
- Conduct daily walkthroughs to identify cleaning, safety, and repair needs.
- Escort and coordinate vendors; maintain maintenance documentation.
- Maintain kitchens, pantries, and common areas; restock supplies and coordinate appliance repairs.
- Complete special projects assigned by leadership.
- Provide mailroom support, including receiving and delivering mail and packages.
- Process all inbound items through the receiving system.
- Process all inbound and outbound courier shipments.
- Assist with employee moves, including relocating furniture and personal items.
- Install nameplates, distribute keys, and prepare offices before move-in.
- Assist with furniture deliveries, installations, repairs, and removal.
- Perform light maintenance tasks such as hanging pictures, assembling furniture, and rearranging office setups.
- Support executive meetings and events, including room setup, equipment, and food & beverage preparation.
- Set up tables, chairs, staging, and other equipment according to event diagrams.
- Maintain a clean, safe, and organized workspace.
- Keep corridors and freight areas clear of debris.
- Report cleaning needs to appropriate vendors.
- Assist with mounting TVs, speakers, and basic audio equipment.
Requirements
- High School diploma or GED equivalent required.
- Ability to lift up to 50 lbs.
- Ability to appropriately handle confidential and highly sensitive material.
Skills
- Customer service
- Corporate environment experience
- Building services experience
- MS-Office: Word, Excel, Outlook
Experience Level
- 1 to 2 years experience with customer service
- 1 to 2 years experience in the corporate environment
- 1 to 2 years experience in building services
Education Level
- High School diploma or GED equivalent
About the Company
- The Millennium Group (TMG) is an award-winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education.
- TMG has a team of over 1,500 nationwide associates and over 30 years of success in the industry.