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About the Role
The Assistant Program Manager (APM) is responsible for regional oversight and management for the FAA Western Service Area sites, ensuring safe, efficient, and professional operations in accordance with company policies, union requirements, customer contractual obligations, and applicable laws and regulations. The APM serves as the primary field-level representative between ADC LTD NM Corporate Headquarters and Site Management, providing operational oversight and support to Site Captains, Security Officers, and site personnel.
Responsibilities
- Provide management and oversight of all Site Managers (Captains) and Security Officers at each site under the Western Service Area (WSA) Contract.
- Provide daily guidance and advise Site Managers (Captains) on ADC Corporate requirements, policies, procedures, rights, and obligations under the contract terms.
- Ensure each site is compliant with contract terms, conditions, and consistency with ADC LTD NM’s Corporate standards.
- Work with Site Managers (Captains) to ensure Security Officers are following post orders and contractual terms and conditions.
- Ensure compliance with Federal Acquisition Regulations (FAR) and FAR supplements and other Government contracting issues.
- Ensure compliance with Collective Bargaining Agreements (CBA’s), and actively participate in Union negotiations, investigations, charges, disputes, and resolutions.
- Issue contractual correspondence, including evaluating and responding to Government requests.
- Attend meetings and briefings with Government customers and ADC LTD NM Executives, including Government quarterly Program Management Review (PMR) preparation and presentation.
- Provide input and support for Contractual Price Adjustments, Task Orders, Contractual Funding, Annual Obligations (De-Obligations), including review and analysis of solicitations for Temporary and Emergency Support Services, and terms and conditions determinations.
- Address complex Human Resource related matters and recommend solutions to specific staffing and retention challenges.
- Ensure Site Managers (Captains) are effectively managing staffing, scheduling, guard performance, training, client requirements, and daily site operations.
- Conduct regular meetings and performance reviews with Site Managers (Captains).
- Support Site Managers (Captains) in maintaining professional Government and FAA relationships.
- Provide coaching and guidance to Site Managers (Captains).
- Conduct scheduled and unscheduled visits to assigned sites.
- Escalate significant personnel or operational issues to HQ Executive Vice President/Program Manager.
- Perform all other duties and responsibilities related to the position as directed or assigned.
Requirements
- Ability to obtain FAA background vetting through VAP.
- Ability to travel between managed sites.
Skills
- Strong understanding of security operations and compliance requirements.
- Strong leadership and accountability skills.
- Excellent communication and organizational skills.
- Ability to manage multiple Site Managers (Captains) and locations simultaneously.
- Strong problem-solving and decision-making abilities.
- Program/Project Management Skills.
- Exercise sound judgment in a politically sensitive environment.
- General management consulting skills and ability to interact with clients.
- Ability to handle personally identifiable, sensitive and confidential information.
Location
- Western Service Area
Work Type
- Full-time
- Onsite
Experience Level
- 7 years of managerial physical security experience or similar field, preferably with federal contracts.
Education Level
- Bachelor’s degree or equivalent experience in lieu of a degree.
Benefits
- Full benefit package provided by Corporate Human Resources.
About the Company
- ADC LTD NM Corporate Headquarters (HQ)