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About the Role
The Case Manager is responsible for providing supportive case management services and counseling to residents in a new permanent supportive housing program for homeless individuals, including veterans, living with severe mental illness and/or substance use disorders. This role is crucial in helping residents achieve independence and well-being within a community environment.
Responsibilities
- Maintain a caseload of individuals diagnosed with serious mental illness and/or substance use disorder and provide supportive case management services.
- Develop and facilitate therapeutic groups for residents.
- Maintain resident records in compliance with agency and funding standards.
- Conduct and review assessments.
- Develop and implement individual Service Plans and assist residents with achieving their goals geared toward self-sufficiency.
- Monitor and ensure residents are linked to appropriate treatment and services.
- Provide counseling and crisis intervention as necessary.
- Assist residents in securing and maintaining benefits.
- Maintain a liaison with community services, including hospitals, substance abuse treatment programs, HRA, and mental health programs.
- Monitor and assist residents with rent payments and budgeting.
- Conduct regular unit inspections.
- Educate residents about approaches to mental health and substance use.
- Compile resources on mental health information and treatment strategies.
- Attend ongoing training to enhance the services provided to the residents.
- Assist with the completion of reports as needed.
- Perform other duties as assigned.
Requirements
- Bachelor's degree in Social Work or a relevant field.
- At least 3 years of experience working with homeless individuals diagnosed with serious mental illness and/or substance abuse disorder and/or in trauma settings.
- Expertise in Evidence-Based Practice, including Critical Time Intervention, Motivational Interviewing, and Harm Reduction techniques.
- Excellent clinical and case management skills, including knowledge of benefits in the NYC Metro area.
- Sensitivity to community issues and needs.
- Outstanding interpersonal and communication skills, both oral and written.
- Strong ethical standards, confidentiality, and personal integrity.
- Computer proficiency (i.e., email, Microsoft Word, Excel, and PowerPoint).
- Bilingual preferred.
Skills
- Case management
- Clinical skills
- Therapeutic group facilitation
- Assessment
- Service Plan development
- Counseling
- Crisis intervention
- Benefits assistance
- Liaison with community services
- Budgeting
- Mental health education
- Substance use education
- Evidence-Based Practice
- Critical Time Intervention
- Motivational Interviewing
- Harm Reduction techniques
- Interpersonal skills
- Communication skills (oral and written)
- Ethical standards
- Confidentiality
- Personal integrity
- Computer proficiency
Location
- New York City
Work Type
- Full-time
Experience Level
- 3+ years of experience
Education Level
- Bachelor's degree
Salary/Compensations
- Competitive salary
Benefits
- Medical coverage
- Dental coverage
- Paid retirement plan participation
- Paid sick time
- Paid personal time
- Paid vacation time
- Paid holidays
- Discounted gym memberships
About the Company
- The Doe Fund is a leading New York City non-profit organization operating the Ready, Willing & Able (RWA) program.
- RWA participants clean over 115 miles of streets and sidewalks daily.
- The organization has an $80 million budget, 500+ staff members, and 46,000 individual donors.
- The Doe Fund is nationally acclaimed as a work-based model for solving homelessness and criminal recidivism.
- The organization empowers people to break cycles of homelessness, welfare dependency, substance abuse, and incarceration through innovative work and housing programs.
Equal Opportunity
- We are an equal opportunity employer and we highly encourage applications from candidates regardless of race, color, citizenship, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, veteran or reservist status, or any other category protected by federal, state, or local law.