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About the Role
As a Sales Manager at Conrad London St. James, you will generate and manage group sales, spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Responsibilities
- Generate and convert new business by researching, prospecting, and qualifying leads through proactive outreach and database mining to drive group sales and exceed lead generation goals.
- Build and maintain client relationships by serving as the primary contact for assigned market segments, nurturing existing accounts and developing new ones to grow room revenue and overall profitability.
- Develop targeted sales strategies by analyzing hotel and market trends to create and execute business plans and marketing initiatives that capture demand and meet sales goals.
- Lead end-to-end sales process by preparing proposals, conducting site visits, negotiating terms, and securing contracts tailored to client needs while maximizing revenue.
- Manage booking details by coordinating customer requirements including room, food and beverage, and meeting space, and ensuring accurate and timely entry of account and reservation information in the hotel’s sales management system.
Requirements
- A passion for spreading the light and warmth of Hospitality.
- Acting with Integrity and always doing the right thing.
- Inspiring others through Leadership.
- A belief that Teamwork drives the best outcomes.
- A sense of Ownership and accountability.
- A focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.
Location
- London
Work Type
- Full-time
Experience Level
- Based on experience
Salary/Compensations
- £35000 to £38000 per annum
Benefits
- Competitive pay
- Incredible travel perks – Enjoy discounted hotel stays through our Go Hilton travel programme, with room rates as low as $40 USD per night at participating hotels worldwide.
- Food and beverage discounts – Receive 50% off food and beverage at participating outlets.
- Free meals on duty
- Generous holiday allowance – Enjoy 28 days' holiday including bank holidays, increasing with service.
- Own a piece of Hilton – Through our Employee Stock Purchase Programme (ESPP), eligible Team Members can invest in Hilton shares at a 15% discount.
- Pension scheme
- High street discounts – Access a range of exclusive savings through Perks at Work.
- Mental health resources – Through our Care for All hub, Team Members have access to wellbeing resources, alongside free counselling and support through our Employee Assistance Programme (EAP).
- Crisis Concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for practical support and emotional care.
- Career development opportunities – Grow with Hilton through learning and development programmes designed to support your personal and professional growth.
About the Company
- Conrad London St. James is one of Hilton’s three global luxury brands and reflects the bold, inspired and personalized service we offer our guests.
- The hotel is renowned for its excellent service and is in the top 5% of hotels in London and the Top 10% in the world.
- The hotel, located in the heart of Westminster, features 256 beautifully appointed bedrooms.
- Our outlets offer team members the opportunity to be part of exciting food and drink concepts while delivering the standards of luxury service that Conrad is renowned for.
- The Blue Boar Pub, opened May 2021, which is a contemporary take on a British pub.
- The Hedgerow, the hotel’s first cocktail bar, which takes inspiration from the beauty of the traditional British countryside.
- Romy Gill at The Pem, a glamourous and elegant restaurant in the center of the hotel showcasing Indian cuisine using modern techniques.
- The Orchard, for afternoon teas and lighter meals.
- The Executive Lounge, an exclusive space dedicated to our most valued guests, providing a higher level of luxury and personalized service.
- Seven Meetings & Events Spaces, perfectly designed to host a wide range of gatherings and events, each space offers the same commitment to quality, luxury, and service excellence that define Conrad London St. James.
- At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible.
- As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
- Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune.
- With our suite of world-class brands and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.
- Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way.
- Come for the job, stay for the career—and help us make every stay a little more magical.
- Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.