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About the Role
The Logistics Assistant is responsible for managing inbound and outbound carrier appointments across multiple distribution facilities. This role ensures efficient dock scheduling, optimizes facility throughput, and serves as the primary point of contact for carriers and internal teams regarding delivery and pickup coordination.
Responsibilities
- Act as primary point of contact for carriers regarding appointments and dock availability.
- Schedule inbound carrier appointments across 4 warehouses in the region.
- Maintain dock calendars and ensure balanced daily/weekly capacity utilization.
- Prioritize appointments based on urgency, product type, and operational constraints.
- Communicate any transportation delays or disruptions to the Operations and Purchasing Teams.
- Work with the River Valley transportation team to schedule and coordinate backhauls.
- Coordinate and schedule vendor and customer outbound pickups as needed.
- Track KPIs including on-time delivery performance, carrier wait times/detention, dock utilization.
- Identify trends and recommend process improvements.
- Work with the Logistics Manager and Coordinator roles to understand and assist with carrier designation and routing for inbound loads.
- Perform various administrative tasks as needed to support the transportation and logistics teams.
Requirements
- 3 or more years’ experience in coordinating LTL and Trailer Load freight
- Familiarity with MS Office applications
Skills
- Strong attention to detail and organizational skills
- Good communication skills (written and verbal)
- Ability to manage multiple priorities in a fast-paced environment
Location
- Syracuse, NY
Work Type
- Full-time
- Onsite
Experience Level
- 3+ years
Education Level
- Associate’s degree or higher preferred but not required
Salary/Compensations
- $22.00-$24.00 per hour
Benefits
- Medical, Dental, Vision, Life, and Disability Insurance
- Flexible Paid Time Off
- Paid Holidays
- 401(k) & Roth IRA with company match
- Employee Assistance Program (EAP)
- Employee Purchase Program
About the Company
- River Valley Holdings is a family-owned food distribution company based in Syracuse, NY and serving retail customers across the northeastern United States. The River Valley family of companies: River Valley Foods, Cavallaro Foods and Empire Valley, distribute a wide range of specialty dry and frozen grocery items out of warehouses in Syracuse, NY.
Equal Opportunity
- River Valley Holdings is an Equal Opportunity Employer (EOE).