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About the Role
We are looking for a motivated Healthcare Assistant to join our established, friendly team. Working across our outpatient consulting and clinical rooms, you’ll play a vital role in supporting patients, consultants, and colleagues to ensure smooth, safe, and efficient care. In this role, you’ll assist with injectables, minor ops, mole mapping and chaperoning appointments, while also supporting senior managers with operational processes and contributing to regulatory compliance. You’ll be central to delivering a streamlined patient journey and a welcoming, professional clinic experience. This role requires strong communication skills, attention to detail, and a flexible approach — perfect for someone who thrives in a fast-paced, patient-focused environment.
Responsibilities
- Assist with injectables, minor ops, mole mapping and chaperoning appointments
- Support senior managers with operational processes
- Contribute to regulatory compliance
- Deliver a streamlined patient journey
- Provide a welcoming, professional clinic experience
Requirements
- Caring and welcoming approach to patients and colleagues
- Ability to prioritise and work efficiently in a busy environment
- Awareness of GDPR and patient confidentiality requirements
- Flexible, proactive outlook towards work
Skills
- Strong communication skills
- Attention to detail
- Phlebotomy skills
Location
- Cadogan Clinic, Sloane Street, Chelsea, London
Work Type
- Permanent
- Full-time
- 40 hours per week
- Variable shifts, Monday to Sunday (early shifts from 7am, late shifts until 8:30pm)
Experience Level
- Previous experience in an outpatient or hospital setting
Education Level
- NVQ in Care Level 3/4 or equivalent
- Care Certificate (or working towards)
Salary/Compensations
- £28,000 per year
Benefits
- 31 days annual leave (including public holidays), rising to 33 days after 2 years
- Special leave perks – your birthday and your wedding day off (after 1 year of service)
- Pension scheme via NEST
- Wellbeing benefits – healthy snacks, Cycle to Work scheme, free flu jabs, wellbeing programme
- Beauty perks – discounted treatments and products post-probation
- Social events – monthly, quarterly and annual team events
- Recognition schemes – Employee of the Month, long-service rewards
- Referral bonuses
- Protected learning time and formal training opportunities
- Clinical mentorship and role shadowing across outpatient and surgical areas
- Opportunities to gain skills in phlebotomy, minor ops support, and wound care pathways
- Career development into specialist, technical, or leadership roles
About the Company
- At the Cadogan Clinic, we are a family-owned, award-winning day hospital specialising in plastic surgery and dermatology.
- Co-founded by world-renowned plastic surgeon Mr Bryan Mayou (who introduced liposuction to the UK) and leading dermatologist Dr Susan Mayou, we treat over 20,000 patients each year.
- With innovation at our heart, we continue to pioneer the latest techniques in cosmetic healthcare.
- Our values are rooted in patient-centred care, professionalism, and teamwork, and we are committed to creating a safe, empowering, and supportive workplace.
- The Cadogan Clinic is an award-winning private hospital in the heart of Chelsea providing personalised healthcare delivered by the country's leading specialists.
- Our purpose-built medical facility includes onsite operating theatres for both surgical and cosmetic procedures, a laser suite and a dedicated dermatology and skin cancer clinic.
- It’s our employees that make our business special.
- With strong family values, we believe the Cadogan Clinic creates a professional and fun environment where everyone supports each other to achieve our business goals.