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About the Role

This role supports Financial Crime change initiatives, business improvement projects, and management reporting activities, focusing on enhancing MI reporting, analyzing business processes, delivering data-driven insights, and supporting cross-regional projects across EMEA. It's ideal for professionals with strong project management, business analysis, SQL, and advanced Excel skills seeking to drive operational improvements and collaborate with diverse stakeholders.

Responsibilities

Support bank-wide projects and Financial Crime Middle Office (FCMO) change initiatives, ensuring successful implementation, stakeholder engagement, training delivery, and procedural updates.
Develop, automate, maintain, and enhance Management Information (MI) reporting to improve data quality, efficiency, and insight for local management teams, governance committees, and senior leadership.
Analyze business processes and requirements, document current and future-state processes, and support the implementation of process improvements.
Assist in the identification, assessment, and delivery of change initiatives impacting the Financial Crime function, ensuring alignment with business and regulatory requirements.
Produce, analyze, and distribute management reports and data-driven insights to support decision-making and operational performance.
Correspond with customers as part of the Reverse KYC process and maintain accurate records and information relevant to this activity.
Ensure updates to procedures, controls, guidance documents, and training materials are completed as part of project and change-related activities.
Contribute to cross-regional coordination by documenting governance forums, supporting stakeholder engagement, and promoting consistency of processes across the EMEA region.
Support data analysis activities through the use of SQL and advanced Excel techniques to identify trends, monitor performance, and support business initiatives.

Requirements

Strong project management and business analytical skills, with the ability to collaborate effectively with personnel at all levels and from diverse backgrounds, supporting the achievement of shared objectives across project workstreams.
Self-motivated with a proactive approach to improving existing processes and practices, able to work independently with minimal supervision and take ownership of documenting business requirements.
Excellent written and verbal communication skills, with the ability to communicate process changes, complex system issues, business requirements, and feedback effectively to stakeholders at all levels of the organisation.
Experience supporting or participating in business change, transformation, or project delivery initiatives.
Proficient in SQL, with the ability to independently extract, join, aggregate, and analyse data from multiple sources to support reporting and business decision-making.
Advanced Microsoft Excel skills, with the ability to analyse large and complex data sets, identify trends, and produce meaningful management information and insights.
Sound understanding of Customer Due Diligence (CDD) and Know Your Customer (KYC) processes, with an appreciation of associated regulatory and operational requirements.
Strong organisational skills with the ability to manage multiple priorities, meet deadlines, and maintain a high level of accuracy and attention to detail.
Ability to build effective working relationships with stakeholders across business, operations, compliance, and technology functions.
A valid working permit for the UK is mandatory.

Skills

Project management
Business analysis
SQL
Advanced Excel
Data analysis
Stakeholder engagement
Process improvement
Customer Due Diligence (CDD)
Know Your Customer (KYC)

Location

London

Work Type

6-month fixed-term contract
Hybrid

Experience Level

Mid-level

About the Company

Delta Capita Group is a global managed services, consulting, and solutions provider with a unique combination of experience in Financial Services and technology innovation capability.
Our mission is to reinvent the financial services value chain providing technology based mutualised services for financial institutions for non-differentiating services.
Our 3 offerings are: Managed Services, Consulting & Solutions, Technology.

Equal Opportunity

Delta Capita is an equal opportunity employer. We positively encourage applications from suitably qualified and eligible candidates regardless of age, colour, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information, or any other status protected by applicable law.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. If you require any reasonable adjustments through your interview process, please use the designated space within the application questionnaire.