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About the Role
The Finance & Operations team plays a critical role by running the day-to-day operations and providing the infrastructure that enables the continued delivery of the Trust’s mission and objectives. The Trust is seeking an enthusiastic and detail-orientated Operations Assistant to support the administrative activities that facilitate the smooth running of the Trust, organising people, information and other resources. The role will provide practical and responsive support to colleagues, while helping to maintain effective processes and contribute to ongoing operational improvements. The role will report to the Senior Operations Officer.
Responsibilities
- Lead on day-to-day Health and Safety, including compliance monitoring, documentation, regular reviews and staff training.
- Act as the Trust’s first point of contact, providing a responsive and efficient service for general external and internal telephone, email, and mail enquiries.
- Order stationary, general office supplies and IT equipment within budget.
- Maintain the general upkeep of the office premises.
- Manage day-to-day office operations, including visitors, access, post and general administration.
- Manage relationships with outsourced office providers, monitoring and reviewing service levels and performance, and supporting sourcing or renewals.
- Manage relationship with Millbank Tower building management.
- Support general office projects as required.
- Lead on office and IT equipment with line manager support.
- Provide admin support for IT projects as required.
- Support with new starter and leaver operational processes.
- Support centrally organised team activities.
- Ad hoc support with GDPR queries.
- Other duties as necessary from time to time.
Requirements
- Excellent verbal and written communication and strong interpersonal skills.
- Strong organisational and problem solving skills, with the ability to multi-task.
- A flexible and adaptable approach to accommodate the varying aspects of the role, able to prioritise tasks and work to deadlines.
- Good understanding of the importance of confidentiality in the workplace.
- Sympathetic to the aims of the Trust and its mission to address educational disadvantage.
- Excellent attention to detail.
- Ability to work collaboratively as part of a team and independently with a high degree of initiative.
- Personable, flexible and discreet; able to fit in to a small team.
- Eligible to work in the UK.
- First Aider and Fire Warden (training will be provided).
- Supporting wellbeing activities and initiatives as required.
Skills
- Office administration/coordination
- Managing a range of different projects
- Working in the education or not-for-profit sector
Location
- London, SW1P 4QP
Work Type
- Full time
- Permanent
- Hybrid
Experience Level
- Minimum of 2 office days per week
Salary/Compensations
- £31,700 - £32,400 per annum
Benefits
- Option to work from home for up to 60% of the time
- Training will be provided for First Aider and Fire Warden roles
- Training will be provided for the right candidate if experience is missing
About the Company
- The Sutton Trust is committed to ensuring equality of opportunity and that all applicants receive equal consideration for employment.
- The Trust is committed to being an inclusive and welcoming place to work and knows that greater diversity will lead to even greater results for the young people it supports.
- The Trust is committed to providing reasonable adjustments for disabled candidates throughout its recruitment process and during employment.
- The Trust operates contextual recruitment, where applicants can include information about their background, such as eligibility for free school meals, whether parents went to university, or attendance at a state school.
Equal Opportunity
- We strongly encourage individuals from all backgrounds, including those underrepresented at present at the Trust, to apply for this role.
- We particularly welcome applications from people with disabilities, Black, Asian or Minority Ethnic backgrounds, LGBTQ+ and from different socio-economic and educational backgrounds.
- We are committed to providing reasonable adjustments for disabled candidates throughout our recruitment process and during employment.