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About the Role
Seeking a dynamic and engaging Case Manager to assist formerly homeless individuals in stabilizing their lives, maintaining housing stability, and achieving their physical, emotional, vocational, educational, and social goals. The ideal candidate will have solid clinical knowledge and experience working with individuals impacted by mental illness, substance abuse, legal, criminal justice, and medical issues. This role requires a passion for helping people, proactive problem-solving skills, and the ability to work both independently and as part of a team.
Responsibilities
- Collaborate with residents in the development of client-centered, recovery-oriented service plans that identify short and long-term goals.
- Provide integrated counseling and case management services to engage residents and promote health, wellness, personal growth, and housing stability.
- Utilize a harm reduction approach to support formerly homeless individuals with mental health and substance use issues.
- Make referrals and serve as a liaison with care coordination agencies, health and mental health providers, substance use programs, and employment providers.
- Actively engage residents through regular apartment visits, community outings, and escorts to appointments.
- Develop safety plans for residents and work with the team to de-escalate clients and manage crises.
- Assist in the development and implementation of groups and programs to foster an inclusive community.
- Develop and maintain confidential resident records, documenting interventions, assessments, and correspondence.
- Collaborate with the Leasing and Compliance team to ensure housing stability.
- Participate in staff and clinical meetings and individual supervision.
- Participate in training programs, including evidenced-based models, to ensure high-quality service delivery.
- Perform other job-related functions as assigned.
Requirements
- High school diploma, HSE or GED required.
- Minimum of 2 years' social services experience required.
- Possession of a valid Food Handler’s License, or ability to obtain one within six months of hire, is required.
- Ability to work independently and as a member of an interdisciplinary team.
- Highly organized and able to manage a diverse caseload.
- Able to work well under pressure, including in crisis situations.
- Able to be flexible with work schedule when necessary.
- Track record of proactive, strength-based work with individuals and families.
- Experience with ETO, or other electronic case management systems.
- Experience working with evidence-based models, specifically Motivational Interviewing, is preferred.
- Bi-lingual Spanish/English is preferred but not required.
Skills
- Clinical knowledge
- Harm reduction approach
- Motivational Interviewing
Location
- Bronx, NY
Work Type
- Full-time
- Daytime schedule with potential for 1-2 evening/late shifts
- Schedule and hours may change based on operational needs
Experience Level
- Minimum of 2 years' social services experience
Education Level
- High school diploma, HSE or GED
Salary/Compensations
- $27.47 - $32.96 per hour
About the Company
- Lantern Community Services provides equal employment opportunities to all employees and applicants for employment.
- Lantern Community Services (Lantern) values the diversity of all our clients, staff, Board of Directors, and partners.
- By bringing diverse individuals and viewpoints together, we create more vibrant, healthy, and just communities.
- Lantern welcomes individuals of all backgrounds and experiences regardless of race, ethnicity, national origin, color, sex, sexual orientation, gender identity or expression, age, marital status, political belief, pregnancy, religion, immigration status, veteran status, class, creed, mental or physical disability, and any other characteristic protected by federal, state, and local law.
Equal Opportunity
- Lantern Community Services provides equal employment opportunities to all employees and applicants for employment.
- Lantern Community Services (Lantern) values the diversity of all our clients, staff, Board of Directors, and partners.
- By bringing diverse individuals and viewpoints together, we create more vibrant, healthy, and just communities.
- Lantern welcomes individuals of all backgrounds and experiences regardless of race, ethnicity, national origin, color, sex, sexual orientation, gender identity or expression, age, marital status, political belief, pregnancy, religion, immigration status, veteran status, class, creed, mental or physical disability, and any other characteristic protected by federal, state, and local law.