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About the Role
This senior role combines hands-on programmatic expertise, team development, and strategic thinking, playing a key leadership role in the Delivery Team. You will oversee critical client accounts, lead initiatives to enhance delivery performance, and mentor team members to achieve operational excellence across omnichannel programmatic platforms.
Responsibilities
- Lead end-to-end delivery for strategic clients.
- Collaborate with Account and Commercial Teams to optimize account delivery and process efficiencies.
- Mentor and develop junior team members through coaching, upskilling, and performance feedback.
- Improve team workflows and implement best practices with the Head of Delivery and Senior Delivery Managers.
- Build internal learning materials to support ongoing development across the department.
- Own vendor relationships, including onboarding new platforms, managing partner growth, and coordinating training sessions.
- Proactively identify new platform opportunities and champion innovative solutions.
- Guide Test & Learn programs, proposing new product/platform tests with clear business cases.
- Lead campaign QA and provide consultative support on setup and optimization across team projects.
- Represent Encore on client calls, presentations, and quarterly reviews, delivering insights with confidence.
- Support wider Encore initiatives and contribute to new business and pitch responses.
Requirements
- Minimum 4+ years of experience in end-to-end programmatic campaign activation, including planning, activation, and reporting.
- Strong track record in omnichannel DSPs: The Trade Desk, DV360, and/or StackAdapt.
- The Trade Desk experience is a must.
- Expert-level knowledge of Encore’s core platforms.
- Fluency in GA4 and DCM.
- Strong knowledge of all Programmatic channels, including Display, OLV, DOOH, Connected TV, Audio, and Native.
- Experience managing people and/or complex multi-stakeholder projects.
- Confident communicator able to lead conversations, present ideas, and handle challenges diplomatically.
- Critical thinker with a strategic mindset.
- Knowledge of additional biddable channels such as Paid Search and Paid Social (LinkedIn, Reddit, Meta) is very beneficial.
- Maintains the full spectrum of capabilities expected at Senior Executive level.
Skills
- Programmatic campaign activation
- Omnichannel DSPs
- The Trade Desk
- DV360
- StackAdapt
- Teads Ad Manager
- GA4
- DCM
- Display
- OLV
- DOOH
- Connected TV
- Audio
- Native
- People management
- Complex multi-stakeholder project management
- Communication
- Strategic thinking
- Paid Search
- Paid Social
- Meta
Location
- London (UK)
Work Type
- Full-time
Experience Level
- Senior
- 4+ years
Education Level
- Certifications preferred for GA4 and DCM
Benefits
- Competitive compensation package
- 25 days leave, increasing to 30 days based on service
- Additional 'moments that matter days' for birthdays, sports days, and other important life moments
- Time off for volunteering
- Life assurance
- Healthcare cashplan
- Employee assistance programme
- Digital GP
- Cycle to work scheme
- Flexible spending allowance for health/dental insurance, wellbeing, family life, work life, hobbies and experiences
- Quarterly in-person and virtual social activities
- Office transfer and secondment opportunities
About the Company
- Encore Digital Media, based in London (UK), is part of N15 Group.
- Encore is a specialist programmatic partner with a primary focus on B2B, Auto and FinPro.