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About the Role

Being a part of M&S means playing your part to bring the magic of M&S to our customers every day. We are an inclusive, dynamic, and evolving business built on doing the right thing and bringing outstanding quality, value, and service to every customer, whenever, wherever, and however they want to shop with us.

Responsibilities

Lead the end-to-end delivery of technology programmes and initiatives, ensuring successful outcomes against agreed scope, timelines and quality measures.
Shape delivery plans from approved business requirements and establish effective governance, reporting and delivery rhythms.
Coordinate work across multiple teams, suppliers and partners, managing dependencies and maintaining alignment throughout delivery.
Manage risks, issues, assumptions and change, providing clear recommendations and timely escalation where needed.
Champion stakeholder communication, implementation planning, operational readiness and continuous improvement through lessons learned.

Requirements

Experience delivering complex technology programmes or projects within cross-functional environments.
Comfortable working with Architecture, Engineering, Product and Business teams to deliver shared outcomes.
Experienced in programme planning, governance, dependency management and balancing business priorities with delivery commitments.
Able to manage suppliers, implementation partners and third-party vendors while navigating risks, issues and change effectively.
Strong communicator with stakeholder management skills and an understanding of technology delivery, systems integration and Agile or hybrid ways of working.

Location

Hybrid

Work Type

Hybrid

Benefits

20% colleague discount across all M&S products and many of our third-party brands for you and a member of your household after completing your probationary period.
Competitive holiday entitlement with the potential to buy extra holiday days.
Discretionary bonus schemes awarded based on personal objectives and business performance.
A generous Defined Contribution Pension Scheme and Life Assurance.
Tailored induction and a wide range of training programmes to develop your skills.
Amazing perks and discounts via our M&S Choices portal.
Industry-leading parental, adoption and neonatal policies.
Access to wellbeing support including 24/7 Virtual GP and PAM Assist.
A charity volunteer day to support a charity or cause.

About the Company

We are ambitious about the future of retail, redefining, innovating and leading the industry into a more conscientious, inspiring digital era.
We are redefining how we work together and offering our most exciting opportunities yet.
Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers.
We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best.
We support each other and work together to win together.

Equal Opportunity

If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.