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About the Role
Shape the future of Beauty across some of the world's most loved and recognisable consumer brands. This role combines commercial ownership, customer leadership, strategic thinking, innovation and operational excellence to deliver sustainable growth across a portfolio of category-leading beauty brands. It offers an opportunity to operate at the centre of a fast-moving, highly visible business, influencing commercial decisions, building strategic retailer partnerships and helping shape the future of how Beauty is discovered, shopped and experienced.
Responsibilities
- Drive sales, profit and market share growth across a strategic customer portfolio, developing long-term partnerships that deliver sustainable value.
- Lead customer planning, commercial negotiations, forecasting and execution across a portfolio of iconic Consumer Beauty brands.
- Identify innovative opportunities to unlock growth and strengthen Coty's position within the market.
- Lead the creation and execution of Joint Business Plans across your customer portfolio.
- Translate brand, category and commercial objectives into actionable customer strategies that deliver sustainable growth.
- Drive sales, profit and market share performance while identifying new opportunities to outperform the market.
- Influence customer decisions through compelling insight, category expertise and data-driven recommendations.
- Shape how the beauty category grows within your accounts through innovative thinking and entrepreneurial leadership.
- Build commercial plans that deliver mutual value for both Coty and its retail partners.
- Own customer forecasting, budgeting and performance management processes.
- Deliver accurate sales forecasts and identify risks and opportunities proactively.
- Manage promotional planning, commercial investment and customer profitability.
- Analyse performance trends and customer data to generate actionable insights.
- Ensure outstanding execution of launches, activations and annual trading plans.
- Continuously identify improvements that drive efficiency, effectiveness and business growth.
- Partner with Marketing and Category teams to bring category-leading beauty experiences to customers and consumers.
- Lead the execution of innovation launches, retailer activations and seasonal campaigns across some of the most recognised brands on the market.
- Maximise in-store and digital opportunities to strengthen brand visibility, recruitment and loyalty.
- Create customer plans that accelerate category growth while building long-term brand equity.
- Identify opportunities to drive penetration, distribution, visibility and shopper conversion.
- Champion a consumer-first mindset that balances commercial performance with sustainable brand growth.
- Leverage AI-powered tools and advanced analytics to improve forecasting, planning and commercial decision making.
- Explore emerging technologies and innovative ways of working that unlock competitive advantage.
- Drive smarter, faster and more insight-led customer planning through data and automation.
- Partner with cross-functional teams to identify opportunities for digital transformation and continuous improvement.
- Help shape future commercial capabilities by embracing experimentation, innovation and technology-led growth.
- Champion modern commercial practices that future-proof the business and enhance customer experiences.
Requirements
- Experience in National Account Management, Customer Development or Commercial roles.
- Experience within beauty, FMCG, personal care, retail or consumer goods environments.
- Proven experience managing customer relationships and delivering commercial growth.
- Strong forecasting, planning and analytical capabilities.
- Experience managing budgets, promotional investment and customer profitability.
- Excellent stakeholder management and negotiation skills.
- Strong commercial judgment with the ability to identify opportunities and solve problems.
- Experience collaborating effectively across multiple business functions.
- Advanced Microsoft Office skills including PowerPoint and Excel.
- Experience working with data-driven decision making and commercial reporting.
- Curiosity around technology, AI and emerging commercial capabilities.
- Excellent attention to detail combined with a proactive, solution-oriented mindset.
Skills
- Commercial acumen
- Analytical thinking
- Relationship-building skills
- Stakeholder management
- Negotiation skills
- Forecasting
- Planning
- Analytical capabilities
- Budget management
- Promotional investment management
- Customer profitability management
- Commercial judgment
- Problem-solving
- Collaboration
- Microsoft PowerPoint
- Microsoft Excel
- Data-driven decision making
- Commercial reporting
- AI
- Emerging commercial capabilities
- Attention to detail
- Solution-oriented mindset
Location
- Wimbledon
Work Type
- Hybrid
- 2 to 3 days per week in the office
- Up to 50% remote
Experience Level
- National Account Manager
- Senior National Account Manager
- Customer Business Manager
- National Business Manager
Benefits
- Competitive benefits package
- Private medical insurance
- Specialist and mental health support
- 8% pension fully contributed by Coty
- Life assurance
- Income protection
- Flexible hybrid working
- Generous family-friendly policies
- Enhanced parental leave
- Birthday leave
- Volunteering days
- Sabbatical options
- Employee discounts
- Salary sacrifice schemes
- Opportunities to get involved in DE&I, sustainability and employee-led initiatives
About the Company
- Coty is one of the world's largest beauty companies with an iconic portfolio of brands across fragrance, colour cosmetics, skincare and body care.
- We are deeply committed to Changing the Conversation around Diversity, Equity & Inclusion to create a more open, inclusive and diverse workplace where all employees can be their authentic self.
- Join us in shaping the future of Consumer Beauty through commercial leadership, innovation, AI-powered growth and category-leading global brands.
Equal Opportunity
- We are deeply committed to Changing the Conversation around Diversity, Equity & Inclusion to create a more open, inclusive and diverse workplace where all employees can be their authentic self.