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About the Role
As a Brow and Beauty Expert, you'll be instrumental in achieving sales targets and creating exceptional customer experiences.
Responsibilities
- Consistently achieve individual retail sales goals, as agreed upon with the counter manager.
- Focus on building strong customer connections and expertly demonstrating products to drive sales and exceed targets.
- Provide waxing, tinting, and tweezing services to ensure exceptional customer satisfaction, leading to repeat appointments and increased service customers.
- Collaborate with all team members to meet counter and business needs, contributing to overall sales success through shared effort.
- Actively support in-store, external, and charity events, leveraging them as opportunities to promote products, engage customers, and boost sales.
- Complete daily and weekly worksheets to track individual sales performance and assist with counter manager administration to optimise sales strategies.
- Maintain a clean and hygienic counter and displays to uphold brand standards and create an appealing shopping environment that encourages sales.
Requirements
- Dynamic, enthusiastic, and sales-driven.
- Passion for make-up and Retail with a focus on achieving sales targets.
- Result-oriented, who likes a challenge and exceeding sales expectations.
- Desire to provide a unique customer experience that drives customer loyalty and repeat business.
- Flexible availability including weekends, late nights, Bank holidays and holiday periods.
- A minimum of 4 years of prior customer service experience in a retail or hospitality environment is required for this role with a passion sales success.
Skills
- Sales
- Customer Service
- Brow Services (waxing, tinting, tweezing)
- Product Demonstration
- Event Support
- Sales Tracking
- Brand Representation
Location
- Sephora Stratford
Work Type
- Full-time
Experience Level
- 4 years of prior customer service experience in a retail or hospitality environment
Salary/Compensations
- Competitive Commission Scheme
Benefits
- Product Discount
- Staff Sale
- New Launch Gratis
- Annual Leave
- Full Training provided
- Refer a friend scheme
About the Company
- The brand behind Benetint, The POREfessional, BADgal BANG!, and probably at least one eyebrow product in your bag. (After all, we're the world's No. 1 brand dedicated to eyebrows.)
- At Benefit, we are all about feeling good, and nothing feels as good as belonging.