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About the Role
As a Shift Lead, you will be pivotal in ensuring a safe working and shopping environment, overseeing your shift to cultivate a great experience for colleagues and customers. Your role is key to making every customer count and ensuring B&Q is a place colleagues and customers love.
Responsibilities
- Ensure operations are running smoothly.
- Deploy colleagues correctly to 'make every customer count' throughout your shift.
- Act as the first point of contact for customers and colleagues.
- Ensure stores are safe at all times.
Requirements
- Passionate about customers and doing the right thing for them.
- Have a global view and not be constrained to specific areas of the store.
- Safety conscious and use an eye for detail to spot compliance opportunities.
- Enjoy interacting with colleagues and working in a team.
- Bring energy to each day and motivate those around you.
- Confident to have autonomy and trust to make decisions for the customer at pace.
Location
- B&Q Eltham
Work Type
- Part time - 25 Hours per week
- Permanent Contract
- Onsite
Salary/Compensations
- £15.40 per hour (Inclusive of £0.90 per hour, store specific location allowance)
Benefits
- Pension
- 6.6 Weeks Holiday
- Award-winning pension scheme
- ShareSave options
- Payroll giving
- Employee Assistance Programme
- Shopping discounts
- Colleague wellbeing benefits
About the Company
- Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love.
- B&Q is committed to making the business more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.
- We recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well.
Equal Opportunity
- We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.
- You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.
- If you require any additional support or reasonable adjustments to help you complete your application or throughout the recruitment process, please let us know.
- If you would like to be considered under the Disability Confident Scheme please contact us at recruitment@b-and-q.co.uk.
- If you meet the minimum criteria for the role, we'll consider your application in line with our Disability Confident commitments.