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About the Role
The main objective of this role is to support the store management team in achieving a store environment that fosters creativity, employee development, and the VIBE philosophy, while upholding the Urban Outfitters “Peers Training Peers” philosophy.
Responsibilities
- Deliver a positive, friendly experience by engaging the customer through conversation and service.
- Enhance the VIBE by focusing on customers and not on projects during prime time selling hours.
- Provide a store experience that reflects the Company’s mystery shop standards.
- Contribute to the overall VIBE in the store by being positive, respectful, and helpful to others.
- Uphold Company standards and act as a positive role model to peers.
- Work productively within the team and take initiative to work with others toward a common, collaborative goal.
- Assist in the training and development of peers.
- Communicate positively and effectively with peers.
- Actively participate in daily and department meetings.
- Demonstrate proficiency in job knowledge (i.e. tills, shipment tasks, and fitting room guidelines).
- Participate in the processing of new shipment and help the team to keep receiving and back stock areas clean and organised.
- Assist in the timely and accurate completion of weekly tasks (i.e. markdowns, re-tickets, transfers and RTVs).
- Exhibit awareness of loss prevention guidelines and comply with all inventory control measures.
- Always adhere to company health & safety regulations.
- Uphold store merchandising and cleanliness standards.
- Ensure that merchandise is ticketed and the sales floor is well stocked.
- Support sales by assisting in merchandising and display projects.
- Exhibit a familiarity with current product and trend awareness.
Requirements
- Previous experience in a retail environment – not a must.
- An awareness of the Urban Outfitters brand and its appeal to the local market.
- Strong communication skills.
Skills
- Communication skills
Location
- 200 Oxford St Fitzrovia, London, W1D1NU United Kingdom
Work Type
- Full-time
Experience Level
- Entry Level
Benefits
- ‘Life Leave’ - one day a year to take time off for those big events in life, in addition to your annual leave entitlement
- Employee Assistance program to support with mental, physical and financial health
- Discount off external gym memberships
- Private Medical Insurance for eligible employees
- Up to 40% employee discount at all URBN Brands
- Season ticket loan for eligible employees
- Cycle to work scheme for eligible employees
- Continued learning and development opportunities
About the Company
- #UrbanEU
Equal Opportunity
- URBN is an Equal Opportunities Employer committed to diversity and inclusion.
- We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability.
- We base all our employment decisions on merit, job requirements and business needs.