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About the Role
Serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. As a Front Desk Security Professional at a dynamic technology, media, and telecommunications location, you will welcome visitors, support access control and badge processes, monitor entry activity, and provide outstanding customer service. Your visible presence and clear communication will help promote a secure, professional environment.
Responsibilities
- Provide customer service to employees, visitors, and guests at a technology and media location by carrying out site-specific security-related procedures, access protocols, and emergency response activities when appropriate.
- Staff the front desk and reception area, greet visitors professionally, verify identification and visitor authorization, issue visitor credentials, and maintain accurate entry records.
- Monitor access to the facility, receive and direct deliveries and service providers, and communicate site requirements to visitors and contractors.
- Respond to incidents, access concerns, and critical situations in a calm, problem-solving manner; notify appropriate site contacts and Allied Universal leadership as directed.
- Monitor security-related systems and incoming communications from the front desk, document observations and incidents, and help to deter unauthorized access.
Requirements
- Possess 3+ years of combined law enforcement, military, and/or security-related experience or a college degree.
- Be comfortable using a computer or tablet.
- Have customer service experience.
- Have CPR and First Aid certification.
- Have access control and badge experience.
- Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
- Possess a high school diploma or equivalent.
- Applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
- Applicants will be subject to a drug screen to the extent permitted by law.
- Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
- A valid driver’s license will be required for driving positions only.
Location
- Austin, TX
Work Type
- Full Time
Education Level
- High school diploma or equivalent
Salary/Compensations
- $22.28 / Hour
Benefits
- Access to our exclusive technology to view and claim additional shifts to earn more.
- Get paid training and access to career growth opportunities.
- Access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
- Discounts on top brands and services through our Perks Program.
About the Company
- Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose.
- While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.
Equal Opportunity
- Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law.