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About the Role
Serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. Monitor access points, conduct routine patrols, and maintain a visible presence to help deter security-related incidents. Deliver outstanding customer service, communicate professionally with employees and visitors, and use technology to document activities and support access control operations.
Responsibilities
- Provide customer service to employees, visitors, contractors, and/or vendors at a technology, media, and telecommunications location by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities.
- Respond to incidents, access-control concerns, and critical situations in a calm, problem-solving manner, escalating matters in accordance with site procedures.
- Conduct regular and random patrols of office areas, common spaces, exterior grounds, parking areas, and the business perimeter to help identify and report unusual activity or conditions.
- Monitor access points, visitor activity, and/or security-related systems in accordance with site requirements, documenting observations and incidents accurately.
- Assist with maintaining a professional environment by communicating clearly with site personnel and following Allied Universal and client site protocols.
Requirements
- Have 3+ years of experience as a Military Police Officer, Corrections Officer, Armed Security Professional, or be a Certified Law Enforcement Graduate.
- Type at a minimum of 40 words per minute.
- Be comfortable using a computer or tablet preferred.
- Have access control and badge experience preferred.
- Have customer service experience preferred.
- Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
- Possess a high school diploma or equivalent.
- Applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
- Applicants will be subject to a drug screen to the extent permitted by law.
- Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
- A valid driver’s license will be required for driving positions only.
Skills
- Access control
- Badge experience
- Customer service
- Typing (40 WPM)
- Computer/tablet usage
Location
- Austin, TX
Work Type
- Full Time
Experience Level
- 3+ years of experience as a Military Police Officer, Corrections Officer, Armed Security Professional, or be a Certified Law Enforcement Graduate.
Education Level
- High school diploma or equivalent
Salary/Compensations
- $25.00 / Hour
Benefits
- Access to exclusive technology to view and claim additional shifts
- Paid training
- Access to career growth opportunities
- Retirement savings plan
- Medical insurance
- Dental insurance
- Vision insurance
- Basic life and AD&D insurance
- Disability insurance
- Discounts on top brands and services through our Perks Program
About the Company
- Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose.
- While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.
- Join Allied Universal’s agile, reliable, innovative team, where a caring culture, teamwork, and integrity come first.
Equal Opportunity
- Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law.