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About the Role
Shape the future of Prestige Beauty across some of the world's most iconic luxury brands. This role drives growth and strategic direction within the UK retail market, combining commercial ownership, customer leadership, strategic thinking, innovation, and operational excellence. It offers the opportunity to influence commercial decisions, build strategic retailer partnerships, and shape the future of Prestige Beauty sales and experiences.
Responsibilities
- Lead the creation and execution of Joint Business Plans across your customer portfolio.
- Translate brand, category and commercial objectives into actionable customer strategies that deliver sustainable growth.
- Drive sales, profit and market share performance while identifying new opportunities to outperform the market.
- Influence customer decisions through compelling insight, category expertise and data-driven recommendations.
- Shape how Prestige Beauty grows within your accounts through innovative thinking and entrepreneurial leadership.
- Build commercial plans that deliver mutual value for both Coty and its retail partners.
- Own customer forecasting, budgeting and performance management processes.
- Deliver accurate sales forecasts and identify risks and opportunities proactively.
- Manage promotional planning, commercial investment and customer profitability.
- Analyse performance trends and customer data to generate actionable insights.
- Ensure outstanding execution of launches, activations and annual trading plans.
- Continuously identify improvements that drive efficiency, effectiveness and business growth.
- Partner with Marketing and Category teams to bring world-class Prestige Beauty experiences to customers and consumers.
- Lead the execution of innovation launches, retailer activations and seasonal campaigns.
- Maximise in-store and digital opportunities to strengthen brand visibility and consumer engagement.
- Create customer plans that elevate some of the world's most iconic beauty and fragrance brands.
- Identify opportunities to accelerate growth through distribution, assortment, visibility and promotional excellence.
- Champion a consumer-first mindset that balances brand equity with commercial performance.
- Leverage AI-powered tools and advanced analytics to improve forecasting, planning and commercial decision making.
- Explore emerging technologies and innovative ways of working that unlock competitive advantage.
- Drive smarter, faster and more insight-led customer planning through data and automation.
- Partner with cross-functional teams to identify opportunities for digital transformation and continuous improvement.
- Help shape future commercial capabilities by embracing experimentation, innovation and technology-led growth.
- Champion modern commercial practices that future-proof the business and enhance customer experiences.
Requirements
- Experience in National Account Management, Customer Development or Commercial roles.
- Experience within beauty, FMCG, luxury or premium consumer goods environments.
- Proven experience managing customer relationships and delivering commercial growth.
- Strong forecasting, planning and analytical capabilities.
- Experience managing budgets, promotional investment and customer profitability.
- Excellent stakeholder management and negotiation skills.
- Strong commercial judgment with the ability to identify opportunities and solve problems.
- Experience collaborating effectively across multiple business functions.
- Advanced Microsoft Office skills including PowerPoint and Excel.
- Experience working with data-driven decision making and commercial reporting.
- Curiosity around technology, AI and emerging commercial capabilities.
- Excellent attention to detail combined with a proactive, solution-oriented mindset.
Skills
- Commercial acumen
- Analytical thinking
- Relationship-building
- Stakeholder management
- Negotiation
- Forecasting
- Planning
- Data-driven decision making
- Microsoft Office (PowerPoint, Excel)
- AI-powered tools
- Advanced analytics
Location
- SW19 – Wimbledon
Work Type
- Hybrid (2 to 3 days per week in the office)
- Omni-Working model (up to 50% remote)
Experience Level
- National Account Manager
- Senior National Account Manager
- Customer Business Manager
- National Business Manager
Benefits
- Competitive benefits package
- Private medical insurance with fast access to specialist and mental health support
- 8% pension fully contributed by Coty
- Life assurance
- Income protection
- Generous family-friendly policies
- Enhanced parental leave
- Birthday leave
- Volunteering days
- Sabbatical options
- Employee discounts
- Salary sacrifice schemes
- Opportunities to get involved in DE&I, sustainability and employee-led initiatives
About the Company
- Coty is one of the world's largest beauty companies with an iconic portfolio of brands across fragrance, colour cosmetics, skincare and body care.
- Deeply committed to Changing the Conversation around Diversity, Equity & Inclusion to create a more open, inclusive and diverse workplace where all employees can be their authentic self.
- Join us in shaping the future of Prestige Beauty through commercial leadership, innovation, AI-powered growth and iconic global brands.