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About the Role

Shape the future of global commerce by managing customer projects and ensuring successful, satisfying, and revenue-generating outcomes. Serve as the central point of contact for internal colleagues and external customers, participating in client meetings and communicating with key stakeholders.

Responsibilities

Manage multiple customer projects simultaneously, ensuring timely and accurate delivery.
Translate scopes of work into detailed project plans, including milestones, deliverables, dependencies, critical path, and RACI.
Support continuous improvement of the onboarding process by representing the customer's perspective.
Manage projects from inception to completion, ensuring smooth customer onboarding.
Conduct weekly project management calls with internal and external stakeholders.
Collaborate with customer Project Managers on joint actions, tasks, and timelines.
Provide regular project status updates, including risks and escalations, to the commercial team and leadership.
Perform retrospective assessments of completed projects.
Contribute to the central risk register and lessons learned log.

Requirements

Fluent French speaker is essential.
Proficiency in both French and English languages.

Skills

Project management
Stakeholder management
Customer relationship management
Risk management
Communication

Location

Global

Work Type

Full-time

Experience Level

Mid-level

About the Company

One of the biggest names in payments.
Focus on shaping the future of global commerce.