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Don't guess if your resume is good enough.
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About the Role
The Heavy Cleaner is responsible for maintaining the cleanliness of all public and non-public areas according to casino standards, operating cleaning machines, and ensuring a positive customer experience.
Responsibilities
- Maintain the cleanliness of the casino, hotel lobby, spa/salon, back of house and restaurants.
- Operate cleaning machines such as buffers, burnishers, carpet cleaning machines, escalator cleaning machines and other miscellaneous cleaning equipment.
- Carry out individual assignments and work with a group.
- Work with various cleaning chemicals.
- Assist in other projects as directed.
- Complete light cleaning tasks such as restroom and floor attendant duties as necessary.
- Maintain a current understanding of all policy and guidelines regarding information security.
- Provide exceptional customer service to all patrons.
- Communicate in a pleasant, friendly and professional manner at all times.
- Maintain a professional work environment with supervisors, managers and staff.
- Meet attendance guidelines and adhere to regulatory, departmental and company policies.
- Complete all required SGC Training programs within nine (9) months from commencement of employment.
- Attend all necessary meetings.
Requirements
- Must be 18 years of age or older upon employment.
- Familiar with proper use of all cleaning equipment and chemicals.
- Knowledge in the operation of cleaning machines such as buffers, burnishers, carpet cleaning machines, escalator cleaning machines and other miscellaneous cleaning equipment.
- Must be able to stand, walk and move through all areas of the casino.
- Must be able to climb, balance, stoop, kneel, crouch or crawl.
- Job will require heavy lifting.
- Maintain physical stamina and proper mental attitude to work under pressure in a fast-paced, noisy casino environment and effectively deal with guests, management and employees in all situations.
- Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner.
Skills
- Excellent communication skills.
- Ability to write routine correspondence.
- Ability to speak effectively to the public, employees and customers.
- Ability to deal effectively and interact well with the customers and employees.
Location
- Casino
Work Type
- Full-time
Experience Level
- Negotiable based on experience and education
Education Level
- High school diploma or its equivalency preferred
- Negotiable based on experience and education
Salary/Compensations
- $16.16 per hour
- Compensation is negotiable based on experience and education.
Benefits
- $1,500 sign-on bonus
About the Company
- Great teams make the #Best8Hours of your day.
- At Seneca Resorts & Casinos, we work hard, celebrate often, and build a culture people actually want to be part of.
Equal Opportunity
- Duties, responsibilities, requirements and expectations pertaining to this job are subject to change as needed.
- Hours are determined by a 24-hour schedule.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- The noise level in the work environment is usually moderate. When on the casino floor, the noise levels increase to loud.
- Must be able to work in an environment where smoking is permitted.
- Each position has varying minimum qualifications. In the absence of fully qualified candidates, some requirements may be waived.