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About the Role
As Principal Product Manager, Forward Deployment, you will own the platform layer beneath our applications, focusing on reusable services, configurability, and deployment patterns. You will partner with customer-facing teams to understand customer adoption and customization of Protégé, translating these insights into platform investments that enhance deployment speed, stickiness, and repeatability. This technically deep role involves shaping platform architecture, defining common capabilities versus local specifics (e.g., data sovereignty, content supply, language), and setting value metrics for reuse and stickiness.
Responsibilities
- Define and drive platform capabilities that enable multiple products, regions, and customer segments.
- Identify opportunities to transform market-specific functionality into reusable, scalable platform services.
- Develop strategic frameworks that improve speed-to-market while maintaining a consistent customer experience globally.
- Champion platform-first thinking across product and engineering organizations.
- Engage directly with customers, strategic accounts, field organizations, implementation / white-glove teams, and market leaders to identify emerging workflow challenges and opportunities.
- Translate customer-specific requirements into scalable platform investments and validate product concepts through direct market engagement.
- Identify opportunities to apply generative AI, agentic systems, automation, retrieval technologies, and workflow orchestration to solve meaningful customer problems.
- Set the value metrics for reuse and stickiness, and own the outcomes.
Requirements
- 10+ years of Product Management experience, customer-facing / outbound, with real technical depth.
- Strong product leadership with the ability to influence across complex organizations globally.
- Experience defining and executing platform strategy across multiple products, regions, or customer segments.
- Ability to engage directly with customers and translate customer needs into scalable solutions.
- Deep, hands-on understanding of AI-powered products — generative AI, agents, retrieval/RAG, automation, and workflow orchestration — with the technical fluency to make real architectural and design tradeoffs.
- Strong commercial acumen with the ability to identify growth, monetization, and market expansion opportunities.
- Data-driven approach to decision-making and product investment prioritization.
- Comfort operating in ambiguous environments with shifting goalposts, balancing experimentation with execution.
- Excellent collaboration and stakeholder management skills across cross-functional teams.
Skills
- Generative AI
- Agentic systems
- Automation
- Retrieval technologies
- Workflow orchestration
Location
- Global
Work Type
- Flexible hours
Experience Level
- 10+ years of Product Management experience
Education Level
- Masters degree in Computer Science or an Engineering discipline strongly preferred
Salary/Compensations
- U.S. National Base Pay Range: $118,300 - $219,800
- New York City Base Pay Range: $142,000 - $263,800
- Eligible for an annual incentive bonus
Benefits
- Appealing working prospect
- Numerous wellbeing initiatives
- Shared parental leave
- Study assistance
- Sabbaticals
- Country specific benefits
About the Company
- LexisNexis Legal & Professional serves customers in over 150 countries with 11,800 employees worldwide and is part of RELX.
- The company is a leader in deploying AI and advanced technologies to the legal market.
- Employs over 2,000 technologists, data scientists, and experts to develop, test, and validate solutions.
- LexisNexis Legal & Professional provides legal, regulatory, and business information and analytics.
- The company was the first to bring legal and business information online with its Lexis® and Nexis® services.
Equal Opportunity
- Qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
- EEO Know Your Rights.