Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Target Resume Now
Tailor your resume to this Server, Clockwork (Part-Time) role.
Rezi rewrites your resume against AccorHotel's job description. Free.
Tailor your resume to this Server, Clockwork (Part-Time) role.
Rezi rewrites your resume against AccorHotel's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Server, Clockwork (Part-Time) posting at AccorHotel — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Server, Clockwork (Part-Time) posting at AccorHotel — free, in seconds.
About the Role
As a server at Fairmont Royal York, you will be a personal representative of the hotel, providing guests with service that reflects our high standards and ensuring all guest expectations are exceeded. A thorough understanding of operations, menus, and suggestive upselling is essential to enhance the overall dining experience.
Responsibilities
- Report to duty punctually, in full uniform according to appearance and grooming standards.
- Consistently offer personal, friendly, and efficient service, striving to exceed all guests' expectations.
- Clear all dishes, deliver meals, and present bills in a professional and discreet manner.
- Have full knowledge of the menu, dietary restrictions, and beverage lists.
- Take corrective action when dealing with dissatisfied guests to ensure they leave happy.
- Maintain teamwork and good work ethics by assisting co-workers.
- Understand shift end reports, non-cash/cash transactions, and procedures for depositing monies.
- Understand all hotel policies and procedures and departmental standards.
- Understand the restaurant's concept, hours of operation, order taking, reservation writing, table setting, and guest service standards.
- Understand each work section and assigned side duties.
- Attend pre-shift, weekly, and monthly meetings.
- Fully understand and follow the hotel’s recycling program and procedures.
- Immediately report any accidents to your manager.
- Express concerns, suggestions, or comments for improvement.
- Understand how to operate all equipment used in the outlet.
- Understand all other outlets, services, and offices in the hotel.
- Adhere to ALL Safe Standards, ensuring all hygiene and prevention measures are met.
- Adhere to alcohol handling procedures and policies.
- Adhere to all LQA standards set for the department.
- Work weekends, holidays, and shift work as scheduled.
- Perform any other tasks as assigned.
Requirements
- Previous work experience in a restaurant/food and beverage setting.
- Excellent interpersonal skills and a team player attitude.
- Smart Serve training program certification.
- Previous experience of working in an union environment preferred.
- Must be legally eligible to work in Canada.
- Must understand and follow the hotel’s recycling program and procedures.
- Must adhere to ALL Safe Standards, ensuring all hygiene and prevention measures are being met.
- Must adhere to alcohol handling procedures and policies.
- Must adhere to all LQA standards set for the department.
Skills
- Suggestive upselling
- Menu knowledge
- Beverage list knowledge
- Dietary restrictions knowledge
- Guest service
- Teamwork
- Communication
Location
- Toronto
Work Type
- Permanent
- Part-Time
Experience Level
- Previous work experience in a restaurant/food and beverage setting
Education Level
- Smart Serve training program certification
- OTEC certificate an asset
Salary/Compensations
- $17.60 per hour
- Wage increase following six months of compensated service, as per the collective agreement.
Benefits
- Free Meals
- Travel Discounts
- Dry Cleaning
- Skill Up: Custom learning programs
- Impact: Join our Health & Wellness, Sustainability, and DEI Committees.
- Level Up: Unlock new career heights with exciting growth paths.
About the Company
- For over 96 years, Fairmont Royal York has stood as a beacon of luxury and excellence in the heart of Toronto.
- Opened in 1929, this historic hotel was once the tallest building in the British Commonwealth.
- Fairmont Royal York continues to be a symbol of timeless elegance and modern sophistication.
- Join us in creating our next chapter with your story.
- A Rich History: Join a storied tradition at Fairmont Royal York, where nearly a century of luxurious hospitality and exceptional service have made us a Toronto landmark.
- A Culture of Excellence: Be part of a dedicated team committed to delivering unparalleled guest experiences and maintaining the highest standards of service.
- Grow, Learn and Enjoy! Benefit from comprehensive training programs, mentorship, and a supportive work environment that empowers you to reach your full potential.
- New Energy for A Storied Landmark: Our landmark hotel is in a stunning transformation for the zero-carbon century ahead.
Equal Opportunity
- At Fairmont Royal York, we believe that the strength of our team lies in its diversity.
- We are committed to fostering an inclusive environment that respects the unique backgrounds, perspectives, and talents of the individual.
- As an Equal Opportunity Employer, we provide equal access to opportunities.
- We welcome applications from all qualified candidates.