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About the Role
Explore Schools seeks a dedicated school operations professional to join our team as an Operations Associate. This role requires flexibility and the ability to wear many hats in service of helping the school meet its goals and objectives. This is an extraordinary opportunity for new and experienced operations or administrative personnel to apply effective administrative operating systems in the setting of a mission-driven organization.
Responsibilities
- Coordinate student recruitment and enrollment efforts, including engagement with prospective and new families
- Manage student registration and record-keeping (both physical and digital files)
- Coordinate services with external partners related to meals, transportation, safety, health, etc.
- Assist with non-instructional student systems and processes such as attendance, schoolwide systems (breakfast, lunch, recess, and dismissal), family meetings and conferences, events, assemblies and more.
- Ensure the safety of students (e.g. support with building-wide preparation for emergencies and participate in school safety meetings, etc.)
- Support vision to actualize a Main Office culture that provides high quality, warm, professional customer service to all stakeholders.
- Main Office duties include reception, printing & copying, mail and shipments, family communication, staff communication, filing, data entry, etc.
- Provide the leadership team with administrative and ad hoc support as needed (e.g. organizing staff appreciation initiatives, coordinating surveys, coordinating professional development, etc.)
- Contribute to the overall success of the school and the network by welcoming related, different, and new requests; remaining aware of the demands on others and volunteering to help without being asked, as appropriate/ possible
- Coordinate space and facilities requests and needs, including booking permits and distribution of keys
- Ensure leadership’s vision for physical climate, branding and beautification are met.
- Work with co-located teams, custodial staff, school safety and other building stakeholders
- Ensure the custodial staff are meeting expectations, such as physical safety compliance, cleaning, repairs, permits, events and physical climate.
- Assist with and/or coordinates moving and lifting of boxes and other deliveries, small scale repair and maintenance needs, and set-up and cleaning of spaces
- Manage purchasing, organizing and restocking of supplies and materials
- Coordinate usage & maintenance of machines (e.g. copiers, poster machines, laminators)
- Assist with technology (e.g. liaising with IT vendor, navigating systems, basic tech support, maintaining tech inventory, tech distribution, etc.)
Requirements
- Dedicated to working in communities that have historically been underserved and under-resourced
- Committed to thoughtfully engaging in identity work necessary to take a culturally responsive approach to pedagogy and relationship-building with students and colleagues
- The desire to create and maintain a safe, secure, efficient, and sustainable school environment
- A willingness to go above and beyond to support our mission
- Strong technical computer skills
- A steadfast commitment to collaboration and teamwork
- Professional integrity, flexibility, and a reflective attitude
- The ability to execute tasks efficiently and with a sense of urgency and attention to detail
- The ability to work with and manage others up, down and sideways.
- The ability to execute and communicate in a direct and sensitive fashion
- The ability to bend, squat, climb stairs frequently and lift up to 20 pounds
- Experience with Microsoft Suite (Word, PowerPoint, Excel)
- Some familiarity with Microsoft Excel and data management
- Prior related experience, preferred
Skills
- Microsoft Suite (Word, PowerPoint, Excel)
- Data management
- Customer service
- Administrative support
- Technology support
- Purchasing
- Inventory management
- Event planning
- Enrollment coordination
- Record-keeping
- Safety protocols
- Facilities coordination
Location
- Brooklyn, New York
Work Type
- In-Person Work Required
- Full-time
Experience Level
- New and experienced operations or administrative personnel
Education Level
- Bachelor’s Degree, preferred
Salary/Compensations
- $50,000 to $60,000
Benefits
- Competitive salary
- Paid time off including network shutdown days
- Considerable matching of retirement contributions
- Comprehensive benefits plan, covering up to 95% of the cost for employees and their families
- Dental and vision plans
- Employer paid disability and life insurance
- Parental leave benefits
- Flexible spending account options
- Generous vacation time and paid holidays
- Professional development
- Continuing education scholarships
- Referral bonuses
- Employee assistance program (EAP)
- Childcare assistance
- 403(b) retirement plan with employer matching
- Flexible work environment with the ability to choose your work location during non-student hours 1-3 days a week when possible
- Weekly PD, year-round retreats and trainings, and ongoing coaching by professionals
- Scholarship funds towards qualifying certification costs or higher education tuition
About the Company
- Explore Schools is a network of public charter schools providing 1,700 students in Brooklyn with the outstanding education they deserve.
- Our goal is to provide students with curriculum and instruction that is both standards-aligned and culturally responsive.
- Our approach is designed to provide the conditions that nurture students as critical thinkers and natural problem-solvers.
- As an organization we are committed to engaging in work that disrupts and roots out systems and structures that perpetuate white supremacy.
- We intentionally seek to build and maintain a diverse and talented team that reflects the backgrounds and experiences of our students and creates an inclusive environment for all employees.
- We believe that all children can learn when immersed in a rich environment full of high expectations, rigorous academics, and caring, committed adults.
- We believe equity and excellence are not mutually exclusive—we can meet the needs of all students in our schools, while actively engaging parents and driving toward excellent academic results.
- We believe it is both our privilege and responsibility to help close the opportunity gap in the Brooklyn community.
Equal Opportunity
- Explore Schools is an equal opportunity employer.
- It is important to us that all staff members have a place of employment that is free of discrimination of all kinds and where staff can bring their authentic selves to work.
- We do not discriminate against any employee or applicant for employment on the basis of race, color, religion, gender, gender expression, age, national origin, disability, marital status, sexual orientation, veteran, or military status.
- If any employee or applicant believes they have been discriminated against, they should let Tiffany Williams know immediately.