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About the Role
Play a key role in helping the Employment Legal team manage tribunal litigation, improve processes, and embrace technology-enabled ways of working. Gain hands-on experience supporting Employment Tribunal litigation across a complex, fast-paced retail business, working closely with employment lawyers, HR, and Employee Relations teams using innovative tools like Microsoft Copilot.
Responsibilities
- Support the day-to-day management of Employment Tribunal claims, ensuring deadlines, correspondence, and procedural requirements are managed accurately and proactively.
- Prepare and coordinate key litigation documents including witness statements, correspondence, bundles, chronologies, case summaries, and settlement documentation.
- Work with HR, Employee Relations, and operational stakeholders to gather evidence, coordinate disclosure exercises, and support factual investigations.
- Maintain litigation trackers and reporting, identifying trends, risks, and opportunities to improve processes and ways of working.
- Use Microsoft Copilot and other approved AI tools to support drafting, research, summarisation, and workflow efficiency while maintaining confidentiality and quality standards.
Requirements
- Experience supporting or managing Employment Tribunal litigation, including disclosure, witness statements, bundles, pleadings, and hearing preparation.
- Strong understanding of Employment Tribunal processes, deadlines, and case management requirements.
- Highly organised, able to manage multiple priorities, and comfortable working in a busy litigation environment.
- Excellent drafting skills, strong attention to detail, and the ability to analyse evidence and present clear, practical recommendations.
- Confident user of Microsoft 365 and generative AI tools such as Microsoft Copilot, with a keen interest in process improvement and legal technology.
Skills
- Employment Tribunal litigation management
- Disclosure
- Witness statements
- Bundles
- Pleadings
- Hearing preparation
- Employment Tribunal processes
- Case management
- Organisation
- Prioritisation
- Drafting
- Attention to detail
- Evidence analysis
- Microsoft 365
- Generative AI tools
- Microsoft Copilot
- Process improvement
- Legal technology
Location
- Office (three days a week)
Work Type
- Hybrid
- Full-time
Experience Level
- Mid-level
Benefits
- 20% colleague discount on M&S products and many third-party brands (after probation)
- Competitive holiday allowance with the option to buy more
- Discretionary bonus schemes
- Strong pension and life assurance
- Tailored induction and training
- Exclusive perks and savings through M&S Choices portal
- Market-leading family policies (parental, adoption, neonatal leave)
- 24/7 wellbeing support (virtual GP access, mental health services)
- One paid volunteer day per year
About the Company
- M&S is transforming the way legal support is delivered across one of the UK's most recognisable retailers.
- We are ambitious about the future of retail, disrupting, innovating, and leading the industry into a more conscientious, inspiring digital era.
- We are transforming how we work together and offering our most exciting opportunities yet.
- Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers, and suppliers.
- We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best.
- We support each other and work together to win together.
Equal Opportunity
- We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best.
- If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.