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About the Role

Lead the end-to-end delivery of complex creative projects and campaigns across the portfolio, ensuring work is delivered on time, within budget, and to the required quality standards within VodafoneThree's in-house creative agency. This role manages the planning, prioritisation, and execution of a broad portfolio of work across multiple stakeholders, channels, and timelines, acting as a key delivery lead.

Responsibilities

Lead the end-to-end management of creative projects and integrated campaigns from initial brief through scoping, planning, execution, approval, and final delivery.
Manage multiple concurrent projects of varying size, complexity, and pace, ensuring delivery against agreed timelines, budgets, scope, and quality expectations.
Develop clear project plans, milestones, dependencies, and delivery schedules.
Coordinate cross-functional teams including creative, copy, design, production, studio, digital, traffic, and marketing stakeholders.
Ensure projects are properly scoped and briefed with clear deliverables, timelines, assumptions, risks, and approval routes.
Build strong working relationships with key stakeholders, acting as a trusted day-to-day partner for project delivery.
Manage stakeholder expectations effectively, providing clear updates on project status, risks, dependencies, timelines, and changes in scope.
Ensure a consistent and high-quality delivery experience across all brands while adapting ways of working to reflect differing brand priorities, campaign cycles, and business needs.
Support stakeholders in defining priorities and resolving scheduling conflicts.
Maintain a strong understanding of each brand's objectives, tone, campaign calendar, and delivery requirements.
Translate incoming briefs into clear delivery plans, identifying resource requirements, timelines, interdependencies, and potential delivery constraints.
Work closely with resource and agency operations teams to ensure projects are appropriately scheduled and resourced.
Monitor workflow across multiple active workstreams, proactively identifying bottlenecks, risks, or conflicting demands.
Drive effective project governance through status tracking, workflow meetings, actions, issue resolution, and escalation.
Ensure changes to scope, timing, or deliverables are assessed, communicated, and managed in a controlled and transparent way.
Identify and manage project risks, issues, and dependencies throughout the project lifecycle, escalating where appropriate and implementing mitigation plans.
Maintain strong attention to detail, ensuring deliverables meet agreed standards and approval processes are followed.
Champion best practice project management disciplines to improve consistency, efficiency, and transparency.
Support quality control by ensuring all necessary reviews, approvals, legal/compliance checks, and stakeholder sign-offs are completed.
Contribute to post-project reviews and lessons learned activity.
Manage project budgets, estimates, and cost tracking where applicable.
Support efficient use of agency time and resources by maintaining accurate schedules, status reporting, and delivery forecasts.
Help drive productivity and delivery efficiency through strong planning, prioritisation, and use of project management tools and processes.
Contribute to the monitoring of delivery performance through project reporting, workflow data, and operational insights.
Support the wider agency in embedding effective ways of working that improve speed, quality, and stakeholder satisfaction.
Provide day-to-day leadership across project teams, creating clarity, momentum, and accountability.
Act as a senior member of the project management function, supporting consistent standards and sharing knowledge.
Foster collaborative and constructive working relationships across creative, operational, and stakeholder groups.
Role model calm, proactive, and solutions-focused leadership.
Contribute to the continuous development of agency delivery processes, tools, and governance approaches.

Requirements

Significant project management experience within an in-house creative agency, integrated agency, marketing, brand, or production environment.
Proven ability to manage complex project portfolios across multiple brands, stakeholders, and delivery channels simultaneously.
Strong track record of delivering integrated creative work from brief to completion within tight deadlines and changing priorities.
Experience managing a broad range of stakeholders, with the confidence to challenge constructively, align expectations, and influence decisions.
Strong understanding of creative development and production processes across channels such as brand, digital, CRM, social, retail, and campaign delivery.
Highly organised, with strong planning, prioritisation, and workflow management skills.
Experience identifying and managing project risks, dependencies, issues, and changes in scope.
Commercial awareness, including experience managing project budgets, estimates, or resource implications.
Strong communication and presentation skills, with the ability to provide clear direction and concise status updates.
Proficiency in project management, workflow, and collaboration tools.
Offers of employment are subject to background checks, including criminal (DBS) and financial checks.

Skills

Project Management
Creative Project Delivery
Campaign Management
Stakeholder Management
Risk Management
Budget Management
Workflow Management
Planning
Prioritisation
Communication
Presentation
Problem Solving
Collaboration

Location

Speechmark
Hybrid

Work Type

Hybrid
Full time

Experience Level

Senior

About the Company

We are building a network the UK can count on – one that connects people, places, and potential.
We are creating more than the UK’s best network; we are helping close the digital divide, empower communities, and drive meaningful progress.
We are building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves.
We are expanding connectivity and reimagining what a connected nation looks like.
With £11bn invested in 5G and digital infrastructure, work will directly power businesses, services, and communities across the country.
We move at pace because what we’re building matters.

Equal Opportunity

We believe everyone should have the opportunity to interview for a role that matches their skills.
If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, please contact your recruiter directly or email [email protected] for guidance.
We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities.
What we really care about is your unique experiences and achievements.
During the interview, we want you to rely on your own knowledge and skills to show us who you really are—your personality, creativity, and abilities.
Above all, we’re looking for authenticity and can’t wait to get to know the real you.