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About the Role
Pioneering a new role focused exclusively on quality assurance for GenAI/Agentic systems. This role requires a unique blend of QA expertise, understanding of GenAI behaviour, and automation skills to ensure AI features are reliable, accurate, and trustworthy.
Responsibilities
- Design and architect comprehensive test plans, evaluation frameworks, and quality metrics designed specifically for LLM-powered applications and agentic workflows.
- Develop robust, end-to-end automated test suites in Python across evaluations, API checks, UI checks, and performance tests.
- Create automated prompt testing systems and regression suites to proactively detect unintended changes in model behaviour.
- Establish multi-dimensional evaluation criteria to measure and track GenAI quality across accuracy, relevance, safety, consistency, and latency.
- Perform adversarial testing (red-teaming) to identify and mitigate model hallucinations, biases, or security vulnerabilities.
- Develop internal tools and testing frameworks that enable software engineering teams to seamlessly validate their own GenAI implementations.
- Deploy real-time monitoring and alerting systems to quickly detect and flag quality degradation of AI features in production.
- Own the overall quality and testing strategy for your workstream, maintaining high-fidelity test datasets ("golden examples") and defining QA best practices.
Requirements
- Deep understanding of GenAI technologies including LLMs, prompt engineering, and AI application patterns.
- Strong hands-on Python coding experience.
- Expert experience with test automation frameworks and scripting (Python, JavaScript, Selenium, Pytest).
- Strong background of software testing methodologies (functional, integration, regression, performance, security testing).
- Proven ability to design test cases and evaluation criteria for non-deterministic systems.
- Strong analytical and problem-solving skills with attention to detail.
- Experience with API testing tools (Postman, REST Assured) and backend testing.
- Strong experience with CI/CD pipelines and automated testing integration.
Skills
- GenAI
- LLMs
- Prompt Engineering
- AI Application Patterns
- Python
- Test Automation
- Selenium
- Pytest
- Software Testing Methodologies
- API Testing
- Postman
- REST Assured
- Backend Testing
- CI/CD
Experience Level
- Senior
About the Company
- At Anaplan, we are a team of innovators focused on optimizing business decision-making through our leading AI-infused scenario planning and analysis platform so our customers can outpace their competition and the market.
- Our customers rank among the who’s who in the Fortune 50. Coca-Cola, LinkedIn, Adobe, LVMH and Bayer are just a few of the 2,400+ global companies who rely on our best-in-class platform.
- Our Winning Culture is the engine that drives our teams of innovators. We champion diversity of thought and ideas, we behave like leaders regardless of title, we are committed to achieving ambitious goals, and we love celebrating our wins – big and small.
- Supported by operating principles of being strategy-led, values-based and disciplined in execution, you’ll be inspired, connected, developed and rewarded here. Everything that makes you unique is welcome; join us and let’s build what’s next - together!
Equal Opportunity
- We believe attracting and retaining the best talent and fostering an inclusive culture strengthens our business. DEIB improves our workforce, enhances trust with our partners and customers, and drives business success. Build your career in a place where diversity, equity, inclusion and belonging aren’t just words on paper – this is what drives our innovation, it’s how we connect, and it contributes to what makes us a market leader. We believe in a hiring and working environment where all people are respected and valued, regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes people unique. We hire you for who you are, and we want you to bring your authentic self to work every day!
- We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request accommodation.