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About the Role
Lead the design team for the Financial Services track, raising experience quality, maintaining coherence with the wider SME product, and designing high-converting experiences to meet acquisition and revenue goals.
Responsibilities
- Lead, support, and develop a team of four Product Designers and one Design Manager.
- Coach the Design Manager in building strong management practices and developing team members.
- Set a clear design direction for Financial Services, translating product and business priorities into an actionable experience strategy.
- Raise the quality and consistency of customer experiences across the Financial Services journey.
- Ensure coherence with the broader SME product.
- Partner closely with Product, Engineering, Data, Marketing, and other stakeholders.
- Design experiences that support acquisition, activation, conversion, and revenue objectives.
- Guide designers through complex product challenges, strengthening craft, strategic thinking, and customer understanding.
- Represent Financial Services in cross-functional Brand and Design System initiatives.
- Contribute to shared standards while ensuring the track’s specific needs are addressed.
Requirements
- Significant experience leading Product Design teams in complex, fast-moving product environments.
- Comfortable managing both individual contributors and design managers.
- Ability to define a compelling design direction and connect customer experience decisions with product strategy and business outcomes.
- Strong track record of improving the quality, usability, and coherence of end-to-end digital experiences.
- Understanding of how design contributes to acquisition, activation, conversion, and revenue.
- Ability to use qualitative and quantitative insights to guide decisions.
- Ability to deliver measurable results within short cycles while maintaining long-term experience quality and customer trust.
- Ability to navigate complex product ecosystems and balance local team needs with broader platform consistency.
- Ability to build effective partnerships with Product, Engineering, Data, Brand, Marketing, and senior stakeholders.
- Ability to provide clear, actionable feedback and create an environment for designer growth.
- Fluent in French and English.
- Experience with financial services or another regulated, trust-sensitive product environment is a plus.
Skills
- Product Design
- Team Leadership
- Management
- Coaching
- Design Strategy
- Customer Experience
- Product Strategy
- Business Outcomes
- Digital Experiences
- Acquisition
- Activation
- Conversion
- Revenue
- Qualitative Insights
- Quantitative Insights
- Partnership Building
- Feedback Delivery
- French
- English
Location
- Remote (Europe)
- France
Work Type
- Remote
- Hybrid
Experience Level
- Senior
Salary/Compensations
- Competitive compensation package
Benefits
- 25 vacation days
- Company shares
- Home office budget
- Coworking space allowance
- Gymlib access
- Busuu access
- Latest Apple equipment
- Company events (Tech Days, annual seminar)
- 6 to 12 RTT (if based in France)
- 5 weeks PTO (if based in France)
- Lunch credits (Swile) (if based in France)
- Alan Blue healthcare cover (if based in France)
About the Company
- Pennylane aims to become the most beloved financial Operating System for French and European SMEs and Accounting Firms.
- Pennylane helps entrepreneurs by automating time-consuming accounting and finance tasks and providing key financial information for decision-making.
- Pennylane is a fast-growing Fintech in France and Europe.
- Pennylane has raised €400 million from investors including Sequoia.
- Pennylane has grown from 7 cofounders to 1000 employees and is recognized as a great place to work.
- Pennylane has an international environment with over 25 nationalities and a strong remote-friendly culture.
- Over 900,000 SMEs and 6000 accounting firms use Pennylane in France.
Equal Opportunity
- Pennylane processes your data to manage your application and assess your suitability for the position. If your application is unsuccessful, your data may be retained for 2 years from our last exchange or the closing of the recruitment process, in order to build and manage a candidate pool. You may object at any time and request the deletion of your data by writing to dpo@pennylane.com.