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About the Role
This role is responsible for managing the integrated quality governance (IQG) agenda, promoting a patient-centered, learning, and safety culture. The Quality Governance Manager will provide specialist guidance to the Senior Management Team and be a key member of the Hospital Safety, Quality, and Risk Committee.
Responsibilities
- Work closely with the Director of Clinical Services, Hospital Director, Lead Consultant for Clinical Governance, and the MAC Chair in driving clinical excellence, quality, and the Clinical Governance Framework.
- Ensure compliance with all hospital regulatory requirements and implementation of the Patient Safety and Incident Response Framework (PSIRF).
- Undertake incident analysis, identify barriers to good practice/areas of concern, and liaise with Heads of Departments to develop remedial actions.
- Display and promote excellent clinical leadership and customer service throughout the hospital.
- Provide and develop strong leadership for all aspects of the role, initiating optimal clinical standards and managing business objectives.
- Promote and facilitate effective and timely communication within teams, building relationships with all customer groups, and effecting delivery of actions.
Requirements
- Registered healthcare professional with at least three years of clinical governance experience in a hospital setting, or unregistered with healthcare setting experience and exposure to governance/audit/quality/complaints management.
- Experience in managing incidents and undertaking investigations.
- Experience in supporting teams to achieve compliance in a timely manner.
- Demonstrated attention to detail.
- Keen interest in patient safety.
- Demonstrated ability in problem-solving and continued service improvement.
- Excellent communication and interpersonal skills, with the ability to develop good working relationships.
- Compassionate and able to showcase excellent patient care.
- IT skills – Word, Excel.
Skills
- Clinical governance
- Incident management
- Patient safety
- Quality improvement
- Risk management
- Communication skills
- Interpersonal skills
- Problem-solving
- Service improvement
- Customer service
- IT skills (Word, Excel)
Location
- Redbridge
Work Type
- Full-Time
Experience Level
- Equivalent Band 7
- At least three years clinical governance experience
Education Level
- Registered healthcare professional
Benefits
- 35 days annual leave inclusive of bank holidays
- Employer and employee contributory pension with flexible retirement options
- ‘Spire for you’ reward platform - discount and cashback for over 1000 retailers
- Free Bupa wellness screening
- Private medical insurance
- Life assurance
- Free onsite car park
About the Company
- Spire London East Hospital (formerly Spire Roding) is located in Redbridge, on the borders of East London and Essex. We offer comprehensive private hospital services, ranging from outpatient clinics and physiotherapy to surgery and diagnostic facilities. The hospital has 24 inpatient beds and 16 day case rooms called ‘pods’. Facilities include 4 operating theatres, an endoscopy suite, 2 extended recovery units, pharmacy and radiology.
- Spire Healthcare is a leading independent healthcare group in the United Kingdom, running 38 hospitals and over 50 clinics across England, Wales and Scotland. It provides diagnostics, inpatient, day case and outpatient care, operates a network of private GPs and provides workplace health services to over 800 corporate clients. It also delivers a range of private and NHS mental health, musculoskeletal and dermatological services.
Equal Opportunity
- Spire Healthcare are proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive culture for all. Our people are our difference, it’s their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart.