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About the Role
Join one of the fastest-growing telecommunications companies in the country as a Retail Sales Representative. This role is ideal for individuals with retail sales, wireless sales, mobile sales, cable, internet, or customer service experience who are comfortable in a fast-paced, customer-facing environment.
Responsibilities
- Engage customers and proactively present telecommunications products and services.
- Sell mobile, internet, cable, TV, and related support services.
- Identify customer needs and recommend appropriate products or service packages.
- Upsell and cross-sell products to maximize sales opportunities.
- Meet or exceed individual sales goals, commission goals, and store performance expectations.
- Clearly explain products, services, pricing, and promotions to customers.
- Provide a positive, professional, and solution-focused customer experience.
- Build customer relationships and create long-term brand loyalty.
- Maintain high customer satisfaction standards, including Net Promoter Score (NPS) goals.
- Collaborate with team members and contribute to a supportive, performance-driven culture.
- Support nearby store locations within a 35-mile radius when needed.
- Work in person at the assigned retail store location.
- Work a flexible schedule, including evenings, weekends, and holidays.
- Stand for extended periods of time and lift up to 35 lbs.
Requirements
- Must have at least 1 year of retail, wireless, mobile, cable, telecommunications, or sales experience.
- Must have a high school diploma or GED.
- Must be reliable and punctual.
- Must have reliable transportation.
Skills
- Sales
- Customer Service
- Upselling
- Cross-selling
- Communication
Location
- In person
Work Type
- Full-time
- In person
Experience Level
- 1 year of experience
Education Level
- High school diploma or GED
Salary/Compensations
- $20/hour + monthly commission
- $45,000 - $75,000 annually
Benefits
- Medical
- Dental
- Vision
- 401(k)
- Paid training and onboarding
- Monthly commission opportunities
- Internal promotion and advancement opportunities
- Employee growth and rewards programs
- Annual all-expenses-paid trip opportunity for top performers
About the Company
- A rapidly expanding branded partner for Optimum Communications.
- Optimum Communications is a major U.S. telecommunications provider offering fiber-powered Internet, Mobile, TV, and voice services across 21 states.