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About the Role
This position is essential to the success of our retail stores. Store Associates work closely with wholesale and retail customers to determine their needs, answer questions about Sherwin-Williams products, and recommend solutions. Associates are expected to resolve customer concerns, ensure client satisfaction, stay up-to-date with product features, and maintain high quality and visual standards. The role focuses on achieving excellent customer service while consistently meeting sales goals.
Responsibilities
- Ensure high levels of customer satisfaction through excellent sales service
- Assist customers in person and over the phone by determining needs and presenting appropriate products and services
- Build productive trust relationships with wholesale and retail customers
- Process sales transactions accurately and consistently with policies and procedures
- Follow and achieve sales goals on a monthly, quarterly, and yearly basis
- Maintain precise work order files and formulas
- Pull appropriate products from the sales floor or warehouse
- Tint and mix products, as needed, to customer specifications
- Stock shelves and set up displays
- Clean store equipment
- Load/unload delivery trucks
- Assist in making deliveries, as needed
- Maintain in-stock and presentable condition assigned areas
- Remain knowledgeable on products offered and discuss available options
- Comply with inventory control procedures
- Suggest ways to improve sales
Requirements
- Must be at least eighteen (18) years of age
- Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
- Must have a valid, unrestricted Driver’s License
- Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion.
- Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation
- Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable.
Skills
- Sales
- Customer Service
- Communication
- Product Knowledge
- Inventory Control
- Spanish (preferred)
Location
- 1748 86th Street, Brooklyn, NY 11214
Work Type
- Full-time
- Onsite
Experience Level
- 1 year of experience in delivery, retail, or customer service (preferred)
- Previous work experience selling paint and paint-related products (preferred)
- Previous work experience operating tinting and mixing equipment (preferred)
Education Level
- High school diploma or GED (preferred)
Benefits
- Prescription savings
- Virtual physician visits
- Retirement and saving benefits
- Generous time away from work package, including vacation, holidays, and military leave
About the Company
- Our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger.
- Sherwin-Williams is a place that takes its stability, growth and momentum and translates it to possibility for our people.
- We invest and support our people in life, career, and connection.
Equal Opportunity
- Sherwin-Williams is proud to be an Equal Employment Opportunity employer.
- All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.
- As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans.