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About the Role

Lead the modernization of the release ecosystem across Product and Technology, shifting from manual governance to a data-driven, platform-enabled model. This role will embed safety, compliance, and operational readiness into engineering workflows and deployment pipelines.

Responsibilities

Define and execute the release ecosystem strategy across Product and Technology.
Embed release controls into developer workflows, deployment pipelines, and platform capabilities.
Establish automated, auditable, and risk-based controls, including policy-as-code, automated compliance checks, and release risk scoring.
Define differentiated release models for product, service, emergency, security, platform, customer onboarding, and AI/model releases.
Lead release-led customer onboarding governance, including readiness, environment validation, support readiness, and post-onboarding assurance.
Shape AI-native release management practices for AI-generated code, agentic workflows, prompts, models, and knowledge assets.
Own or co-own environment strategy, shared environment governance, readiness, utilization, and observability.
Build release intelligence capabilities using telemetry, operational data, and AI to predict deployment risks and readiness gaps.
Drive engineering enablement by helping teams deploy and onboard customers safely, reliably, and independently.
Lead and develop a release management function focused on transformation, automation, and continuous improvement.
Build investment cases and transformation roadmaps to secure tooling, automation, telemetry, and platform capabilities required to modernize release management.

Requirements

10+ years of experience in software delivery, release management, DevOps, SRE, platform engineering, cloud operations, engineering program management, or engineering leadership.
Proven track record modernizing release, deployment, or operational governance models across complex product, platform, or service environments.
Strong knowledge of CI/CD, progressive delivery, feature flags, deployment automation, policy-as-code, automated compliance, observability, SRE principles, and modern engineering practices.
Experience defining release approaches for planned, emergency, security, platform, service, and out-of-band releases.
Experience with environment strategy, shared environment governance, test environment utilization, customer onboarding readiness, environment observability, and ephemeral or on-demand environments.
Experience improving customer onboarding, production readiness, service transition, or customer activation processes in a cloud, SaaS, or enterprise software environment.
Ability to use data, telemetry, dashboards, predictive insights, or AI to improve release risk management, deployment reliability, and engineering productivity.
Experience building investment cases and transformation proposals to secure funding for tooling, automation, platform capability, environment improvements, or operating model change.
Strong stakeholder leadership skills, with the ability to influence Product, Engineering, Platform, Security, Operations, Support, and executive stakeholders.
Proven change management capability, with experience moving teams from traditional governance models to modern, platform-enabled, and evidence-based release practices.
Strategic transformation leader who is a systems thinker, data-driven decision maker, AI-aware, security-conscious, and passionate about engineering enablement.

Skills

AI technology
Release Management
DevOps
SRE
Platform Engineering
Cloud Operations
CI/CD
Progressive Delivery
Feature Flags
Deployment Automation
Policy-as-Code
Automated Compliance
Observability
Telemetry
Data-driven decision making
Change Management

Work Type

Hybrid

Experience Level

10+ years

About the Company

IFS is a billion-dollar revenue company with 7000+ employees on all continents.
Our leading AI technology is the backbone of our award-winning enterprise software solutions.
We help solve some of society’s greatest challenges, fostering a better future through our agility, collaboration, and trust.
We celebrate diversity and understand our responsibility to reflect the diverse world we work in.
We are committed to promoting an inclusive workforce that fully represents the many different cultures, backgrounds, and viewpoints of our customers, our partners, and our communities.
By joining our team, you will have the opportunity to be part of a global, diverse environment; you will be joining a winning team with a commitment to sustainability; and a company where we get things done so that you can make a positive impact on the world.
We’re looking for innovative and original thinkers to work in an environment where you can #MakeYourMoment so that we can help others make theirs.
With the power of our AI-driven solutions, we empower our team to change the status quo and make a real difference.

Equal Opportunity

We celebrate diversity and understand our responsibility to reflect the diverse world we work in.
We are committed to promoting an inclusive workforce that fully represents the many different cultures, backgrounds, and viewpoints of our customers, our partners, and our communities.
As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view.