Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Target Resume Now
Tailor your resume to this Account Manager role.
Rezi rewrites your resume against WorldStrides's job description. Free.
Tailor your resume to this Account Manager role.
Rezi rewrites your resume against WorldStrides's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Account Manager posting at WorldStrides — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Account Manager posting at WorldStrides — free, in seconds.
About the Role
The Account Manager position for WorldStrides is responsible for selling educational tours to qualified Program Leaders and managing an established base of current clients. The role requires upholding consistent sales numbers, retaining and reselling business, and closing new leads.
Responsibilities
- Develop strong relationships with Program Leaders.
- Respond promptly to inquiries via phone or email.
- Engage personally with Program Leaders to determine needs and problem-solve.
- Maintain phone outreach to existing and new customers to meet sales goals.
- Solicit new clients by prospecting, answering sales calls, and following up on leads.
- Meet or exceed sign-up goals per sales season and maintain resold business.
- Resell future tours to Program Leaders and inherit new clients.
- Work effectively with Program Management, Program Associates, and Financial Service Representatives.
- Educate self on relevant tours and supported brands.
- Comprehend the student travel industry and competition.
- Support all WorldStrides policies, procedures, and business strategies.
- Assume additional responsibilities as requested.
Requirements
- Positive, solution-oriented attitude.
- Excellent time management and organizational skills.
- Ability to work in a fast-paced, deadline-oriented, data-driven environment.
- Strong interpersonal skills, including excellent verbal and written communication.
- Professional telephone and video call demeanor.
- Keen attention to detail.
- Ability to visually proof documents and work efficiently on a computer.
- Proficient in computer skills and able to learn new technologies.
- Ability to balance customer service expectations with business considerations.
- Experience in sales, customer relationship management, or customer service (including restaurants) is a plus.
- A love for traveling and belief in the value of travel for student understanding.
- Adaptable to frequently changing systems and workloads.
- Must be legally authorized to work in the United States.
- No sponsorship will be provided for this position.
Skills
- Sales
- Customer Relationship Management
- Customer Service
- Communication (Verbal and Written)
- Time Management
- Organizational Skills
- Problem Solving
- Computer Proficiency
Location
- San Diego
Work Type
- Hybrid
Experience Level
- College degree preferred or 2-3 years sales and/or customer service experience.
Education Level
- College degree preferred
Salary/Compensations
- $40,000—$42,000 USD
Benefits
- Comprehensive health benefits (medical, dental, vision, life, AD&D, accident, critical illness, disability insurance)
- FSA/HSA options with employer HSA contributions
- Generous 401(k) match
- Generous paid time off (11 paid holidays, 25 PTO days first year, 1 paid volunteer day, 4 mental health days, bereavement)
- Professional development support (up to $5,250 annually for tuition reimbursement, up to $1,000 for certifications annually)
- Opportunities for paid and discounted travel
- Flexible work schedule
- Encouraged participation in Employee Resource Groups
- Employee Assistance Program (EAP) and wellness resources
- Paid parental, caregiver, and disability leave
- Team Member Discount Program
- Engaging, collaborative, and fun work environment
About the Company
- WorldStrides is the global leader in educational travel and experiential learning.
- Founded in 1967, the company provides a wide range of programs for over half a million students annually to over 100 countries.
- WorldStrides offers experiential learning programs in educational travel, performing arts, language immersion, career exploration, service-learning, study abroad, and sports.
- The company is committed to educating and serving communities worldwide.
- WorldStrides is committed to making experiential learning accessible while being socially, environmentally, and ethically responsible.
- The company invests in initiatives to promote inclusion, diversity, and sustainability.
Equal Opportunity
- As an Equal Opportunity Employer, WorldStrides is committed to building a diverse workforce, supported by an environment that promotes inclusion and belonging.
- All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.