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About the Role
Change Grow Live is seeking a Complex Case Recovery Coordinator to assess and engage service users, ensuring they receive the right intervention at the right time. This role is crucial in helping individuals change their lives, grow, and live to their full potential.
Responsibilities
- Supporting service users from point of entry into the service and through their treatment/recovery journey
- Undertake focused work with communities of interest including but not exclusive to sex workers, homeless people, BAME groups and those with mental health issues
- Providing screening, assessment, and recovery planning and onward referral
- Reducing drug and alcohol related harm to service users and the wider community
- Promoting carer, service user and community involvement
- Providing advocacy for access to partnership services
- Working with service users to support social (re)integration, enabling them to lead meaningful and purposeful lives: promoting recovery, resilience, peer support and self-determination
Requirements
- Have a strong understanding of substance misuse issues and experience of working within a similar field
- Be an excellent communicator, both verbal and written with good IT skills
- Proactive and able to work on own initiative with excellent time management and prioritising skills
- Have a good working knowledge of mental health interventions, services, and good practice
- Be a supportive team player with strong interpersonal skills with the ability to work in partnership with a wide range of professionals, agencies, and internal/external stakeholders
- Ability to manage change successfully in a way that prioritises the needs of service users
- Understand the importance of information governance processes and commit to follow and apply all necessary safeguards
- Seek out learning opportunities to improve and broaden your professional knowledge and skills and to contribute and oversee the learning and development of others
- Applicants must already have the right to work in the UK at the time of application.
- This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.
Skills
- IT skills
- Time management
- Prioritising skills
- Interpersonal skills
- Information governance
Location
- Tower Hamlets
Work Type
- Full time
- Fixed term
Experience Level
- Experience of working within a similar field
Salary/Compensations
- CGL points 23 to 28 (£28,557.79 - £32,802.41)
- Inner London Weighting (£4,236.47)
Benefits
- 25 days holiday (+ bank holidays) rising by 1 day for each years’ service
- Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme
- Contributory pension scheme
- A great selection of benefits incl. discounts for shopping, cinema, holidays, etc.
- A friendly and supportive team
- Training, career development & progression opportunities
About the Company
- Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options.
- Our core values are ‘Be open, be compassionate and be bold’ and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential.