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About the Role

At Cancer Research UK, we exist to beat cancer. We're looking for a collaborative and delivery-focused Programme Manager to help shape and deliver our insight-driven, audience-led Do Proposition strategy across events and fundraising activity. In this pivotal role, you'll coordinate cross-functional teams to successfully deliver products and initiatives that strengthen supporter engagement, maximise impact and ultimately help fund life-saving research. Working across a complex stakeholder landscape, you'll foster an empowered and inclusive culture that brings teams together around shared goals and outcomes. You'll drive collaboration, provide oversight of end-to-end delivery, and ensure programmes are aligned with wider Marketing, Fundraising and Engagement objectives. Combining strategic thinking with operational excellence, you'll play a key role in delivering meaningful experiences for our supporters while helping accelerate progress towards our mission to beat cancer.

Responsibilities

Support the drive for continued growth of CRUK audiences and supporters by proactively managing the delivery of the proposition or agreed end to end relationship journey with implementation plans, working collaboratively and cross-functionally across Marketing Fundraising and Engagement and beyond, within the allocated budget
Ensure that agile cross-functional teams deliver against shared audiences, volume, value, contribution and other objectives, by effectively managing activities, while empowering team members to make decisions
Drive a culture of end-to-end delivery, building excellent working relationships, and ensuring a collective understanding of the team-level objectives, and their role
Ensure that standards are set and upheld for proposition squad processes and culture – including frequent touchpoints and communication cross-functionally, in conjunction with the Senior Programme Manager, Programme Community of Practice and any external benchmarking of best practice in our sector
Ensure sound resource allocation plans, proposition briefs and business cases are developed in collaboration with the Senior Programme Manager, and proposition and cross-functional SLT
Facilitate group activity e.g. proposition squad or working group, including cross-functional decision making, dependency, risk, and issue mediation, and performance evaluation, working closely and collaboratively with cross-functional proposition stakeholders
Effectively and efficiently coordinate any changes to the implementation plan, using tools such as service blueprints, working in collaboration with the Senior Programme manager, proposition SLT and cross-functional stakeholders to ensure than any amendments are driving the product/proposition towards the desired outcome
Working with the Senior Programme Manager and Programme Community of Practice, establish appropriate governance frameworks to ensure that activities are managed effectively, and decisions and escalations are managed appropriately
Be knowledgeable in and champion the proposition’s role in MFE’s portfolio and the part it plays in a supporters’ overall relationship with the charity, having a good understanding of the governance structure, delegated authority, briefings and stage gates required

Requirements

Experience of project management principles and methodologies - aligned to the need of the programme and best practices - formal relevant qualifications are desirable
Proven ability to manage complex projects involving multiple stakeholders either within a charitable or commercial environment
Strong facilitation skills, including the ability to effectively manage cross-functional teams and meetings to deliver the required outcome within the time allocated, but also the ability to empower teams to make decisions independently
Ability to work within a complex and ambiguous environment, ensuring speedy decision-making and timely resolution of issues, including the ability to understand, work and communicate with both technical and non-technical stakeholders
Impactful conflict resolution and problem-solving skills
Adopts a growth mindset—constantly seeking ways to improve and champion existing processes and approaches within the wider business
Communication skills, both verbal and written, with the ability to influence and negotiate effectively within a cross-functional and cross-disciplinary environment, explaining complex information clearly at a senior level
Strong financial management, planning and monitoring skills – knowledge of financial controls and budget management
Proficiency in Microsoft products – including and Excel
Internal candidates should ideally have completed their 6-month ‘getting started’ period before applying for other roles.
Internal candidates applying for a secondment must have discussed their intention to apply and gained approval to apply with their line manager.
Internal candidates applying for a secondment must have been in their substantive (home) role for at least 6 months (this is only applicable if you have previously been on secondment).
You must be eligible to work in the UK to apply for this vacancy.

Skills

Project management principles and methodologies
Facilitation
Managing cross-functional teams
Conflict resolution
Problem-solving
Communication (verbal and written)
Influencing
Negotiation
Financial management
Planning
Monitoring
Budget management
Microsoft products (including Excel)

Location

Stratford, London

Work Type

Office-based with high flexibility (1-2 days per week in the office)
Full time
12 month fixed-term contract

Experience Level

Reports to: Senior Programme Manager

Salary/Compensations

£37,000 – £42,000

Benefits

Generous benefits package
Wide range of career and personal development opportunities
High-quality tools
Policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals

About the Company

At Cancer Research UK, we exist to beat cancer.
Our organisation values are designed to guide all that we do. Bold: Act with ambition, courage and determination. Credible: Act with rigour and professionalism. Human: Act to have a positive impact on people. Together: Act inclusively and collaboratively.
Our vision is to create a charity where everyone feels like they belong, benefits from and participates in, the work we do.

Equal Opportunity

We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion.
We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented.
We want to see every candidate performing at their best throughout the job application process, interview process and whilst at work. We therefore ask you to inform us of any concerns you have or any adjustments you might need to enable this to happen.
Unfortunately, we are unable to recruit anyone below the age of 18, so that we can protect young people from health & safety and safeguarding risks.