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About the Role
Manage outbound voice traffic costs and routing, optimize inbound voice revenue, and oversee outbound/inbound SMS traffic. Own relationships with numbering partners, manage Mobile Number Portability (MNP) agreements, and negotiate all partner agreements. Ensure operational performance against contracts for voice, SMS, and numbering partners.
Responsibilities
- Manage outbound voice traffic costs and routing across our carrier base, continuously optimizing for quality, coverage, and margin.
- Own inbound voice revenue relationships with carrier partners to maximize termination revenue across all routes.
- Manage outbound and inbound SMS traffic across both P2P and A2P channels, including cost, revenue, partner, and aggregator management.
- Own relationships with numbering partners, and the implementation and ongoing management of Mobile Number Portability (MNP) agreements.
- Own MNP as a discipline across the business, including regulatory compliance, porting performance, and cross-functional coordination with product, legal, and network teams.
- Negotiate all carrier, aggregator, and numbering partner agreements/addendums, including commercial terms, SLAs, and technical requirements.
- Own operational performance against contract across voice, SMS, and numbering partners, including service level measures, escalations, and change requests.
- Ensure existing MVNO businesses are maximized and opportunities for growth are realized, reducing Minimum Revenue Guarantee (MRG) shortfalls in key countries.
- Explore MVNO-type access into additional countries outside the existing MVNO base, both for the 1GLOBAL footprint and for new rollouts.
- Advise the business on the correct country structure for each MVNO country.
- Ensure the timely implementation of all new technologies including VoLTE, 5G & LPWAN as part of the MVNO agreements.
Requirements
- Working across the business to ensure the existing MVNO businesses are maximized and opportunities for growth are realized, reducing the Minimum Revenue Guarantee (MRG) shortfalls in key countries.
- Looking at how we get MVNO-type access into additional countries outside the existing MVNO base, both for the 1GLOBAL footprint and for the new rollouts we’ll be doing with Revolut and other partners.
- Working cross-functionally in order to drive and oversee implementation.
- Advising the business of the correct country structure for each of our MVNO countries e.g. identifying whether an MVNO remains appropriate to achieving our business goals.
- Owning operational performance against contract, including service level measures, escalations, and change requests.
- Negotiating all MVNO agreements/addendums – including ensuring the timely implementation of all new technologies including VoLTE, 5G & LPWAN as part of the MVNO agreements.
Skills
- Good experience in mobile wholesale (ideally MVNO/MVNE and/or roaming)
- Strong understanding of the mobile sector and technology
- Excellent commercial skills
- Strong analytical ability
- Excellent communicator
- Highly organised
- Forthright
- Able to work independently with minimal supervision
- Driven
- Energetic
- Resilient
- Able to thrive under pressure in a fast-paced, high-growth environment
- Ability to think creatively and strategically
- Ability to translate strategic thinking into solid deliverables and plans
- Able to form strong relationships both with our partners and internal stakeholders
Location
- London
- Lisbon
- Berlin
- Amsterdam
Work Type
- Full-time
Experience Level
- Mid-level
Benefits
- Growth Opportunities
- Major Transaction Exposure
- Work with a Talented Team
- Dynamic Work Environment
- Professional Development
- International Experience
- Open Communication Culture
- Get Things Done Attitude
About the Company
- 1GLOBAL is a technology-driven global mobile communications provider helping enterprises and consumer brands deliver seamless connectivity worldwide.
- Powered by a best-in-class telecom platform, proprietary eSIM technology, and its own mobile core network across 15 countries, 1GLOBAL operates as a fully regulated telecommunications provider in 43 countries.
- Founded in 2022, 1GLOBAL has rapidly become one of Europe's fastest-growing telecom technology companies, connecting more than 80 million people and devices globally.
- Our customers include leading banks, multinational enterprises, global retailers, travel companies, payment service providers, and digital-first businesses.
- Headquartered in the Netherlands, with R&D hubs in Lisbon, Berlin, and São Paulo, 1GLOBAL employs over 550 professionals across 16 countries.
- With annual revenues exceeding US$200 million and a strong track record of profitability, we continue to invest in innovation, infrastructure, and international expansion as we redefine the future of global mobile connectivity.
Equal Opportunity
- 1GLOBAL is an equal opportunity employer, we value your character as much as your talent.
- Diversity drives our innovation, and we offer a collaborative, dynamic, and international work environment.
- We are excited for you to join our mission to revolutionise connectivity globally.