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About the Role
We are looking for someone to join our Global Employee Relations Team based in Japan as a Consultant, Employee Relations. Our team supports employees in challenging circumstances, identifies trends, and adjusts people management practices to achieve optimal talent outcomes. We advise and enable managers to make the best decisions while protecting Agoda's unique culture.
Responsibilities
- Act as the subject matter expert on compliance and company policies and procedures, providing advice to managers and employees.
- Coach, counsel, and guide managers in managing employees with poor performance and handling misconduct cases.
- Support managers in the execution and tracking of disciplinary actions according to local laws and regulations.
- Handle terminations, ensuring the right steps are taken and the right documentation is used to minimize the risk of labor claims.
- Conduct impartial investigations into grievances and serve as a dedicated Employee Relations partner, identifying trends and insights to inform procedural improvements.
- Manage employee relations with case timelines and deliverables, ensuring timely stakeholder updates and high-quality documentation.
- Analyze performance management data and past misconduct cases to develop recommendations for capability building policy revisions, training enhancements, and more effective management practices.
- Act as an HR Business Partner to a dedicated Department to share actionable insights and trends.
- Spearhead automation and improvements towards internal processes such as performance management and offboarding.
Requirements
- Bachelor’s Degree in Human Resources, Law, or related field.
- Minimum 6-8 years’ experience in Employee Relations or HR Business Partnering/Generalist roles.
- Demonstrated knowledge of employment law, workforce reduction projects, and handling complex ER issues.
- Strong understanding of Japan labor law and employee relations best practice.
- Strong problem-solving, sound judgment, and decision-making abilities.
- Adaptable, curious, and willing to challenge current practices.
- High attention to detail, ownership, reliability, and ethical standards (discretion, confidentiality).
- Ability to cope well with ambiguity and change.
- Humility, flexibility, and strong interpersonal and stakeholder management skills.
- Timely task execution and ability to manage competing priorities.
- Fluency in written and spoken Japanese and English.
Skills
- Employee Relations
- HR Business Partnering
- HR Generalist
- Employment Law
- Workforce Reduction Projects
- Complex ER Issues
- Japan Labor Law
- Employee Relations Best Practice
- Problem-Solving
- Sound Judgment
- Decision-Making
- Adaptability
- Curiosity
- Attention to Detail
- Ownership
- Reliability
- Ethical Standards
- Discretion
- Confidentiality
- Ambiguity Management
- Change Management
- Humility
- Flexibility
- Interpersonal Skills
- Stakeholder Management
- Task Execution
- Priority Management
- Japanese Language Proficiency
- English Language Proficiency
Location
- Japan
Work Type
- Full-time
Experience Level
- 6-8 years
Education Level
- Bachelor's Degree
Benefits
- Outstanding learning programs
- Various means of assistance
- Development of incredible benefits to ensure everyone can stay strong, healthy, and happy
About the Company
- Agoda connects people to destinations and experiences with great deals across millions of hotels and holiday properties, flights, and experiences worldwide.
- Data and technology are at the heart of Agoda's culture, fueling curiosity and innovation.
- The People Team is a purveyor of opportunity, searching the globe for talented individuals and offering an open, collaborative workplace.
- Agoda prioritizes skill and potential, cultivating a powerful assembly of professionals through a drive for equal opportunity and diversity.
- Agoda makes the move to the company a breeze with assisted onboarding programs and supports employees through individual growth.
Equal Opportunity
- Agoda is an Equal Opportunity Employer.
- Agoda prides itself on being a company represented by people of all different backgrounds and orientations.
- Agoda prioritizes attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation.
- Employment at Agoda is based solely on a person’s merit and qualifications.
- Agoda is committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.