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About the Role

As a Shift Manager at Joe & the Juice, you will supervise daily operations, maintain operational excellence, and deliver high guest satisfaction. You will support the store management team by fostering an engaging and motivated workplace through corrective feedback and a continuous training mindset.

Responsibilities

Ensure Daily Concept Workflow (DCWF) is executed to the highest standards by following the set structure and observing operational gaps.
Delegate tasks to maintain a focused and productive team and follow up on execution with feedback.
Oversee, delegate, and follow up on checklists to ensure adherence with food and bar safety principles (Pink Standard).
Responsible for honest documentation and reporting any malfunctions or issues in the store.
Carry out planned Juicer training following the global training mantra: “Knowledge - Training – Practice – Validation”.
Lead by example, encourage, and follow up on the team to deliver exceptional guest experience through brand behavior principles.
Ensure guest satisfaction by handling in-store guest feedback professionally.
Monitor and optimize sales performance during shifts by communicating and following up on daily commercial targets.
Carry out deliveries, including reporting, and supervising general type-in culture.

Requirements

Must have a positive attitude.
Must be inclusive.
Must build social ties.
Must have a growth mindset.
Must be able to lead by example.
Must handle in-store guest feedback professionally.
Must monitor and optimize sales performance.
Must carry out deliveries and reporting.

Skills

Supervising daily operations
Delegating tasks
Corrective feedback
Training
Guest experience
Financial accountability
Communication

Location

International

Work Type

Full-time

Experience Level

Shift Manager experience
Leadership experience

Salary/Compensations

£15.25—£15.25 GBP

Benefits

Great Company Culture
Packed social calendar with various events
Leadership & Educational Programs
Continuous learning and growth opportunities
Workshops, training sessions, and mentorship programs
Travel & Development Opportunities
Exchange programs
International assignments
Career advancement opportunities

About the Company

JOE & THE JUICE is a people-centric food and beverage company built around culture.
We believe in four simple virtues: Positive Attitude, Inclusion, Social Ties, and Growth.
We are an international network of Juicers who support each other, celebrate wins together, and push each other to grow.
We offer a clear Moneyball career path where most leaders have earned their stripes behind the bar.
JOE & THE JUICE is a healthy fast-casual concept founded in Copenhagen in 2002.
We have grown to more than 500 locations across 20 countries and employ more than 4,500 people worldwide.
Our ambition is to prove that there should be no trade-off between taste and health.
We serve high-quality, freshly prepared juices, shakes, coffee, and sandwiches in relaxed, contemporary concept cafés.
We invest heavily in internal development through our Moneyball career system.
We have a people-centric and sustainability agenda that is part of our Nordic heritage.

Equal Opportunity

We welcome people from every background.
We encourage diversity in our workplace.