Campus Community Assistant (Mini Job)- 10 hours
Berlin School of Business and Innovation · BE, DE
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About the Role
This role is crucial for maintaining a smooth and efficient service within the university, acting as the first point of contact for staff and visitors, and supporting administrative tasks.
Responsibilities
- Covering the front desk during operation hours
- Acting as the first point of contact for staff enquiries and providing support
- Checking and responding to the team’s shared inbox
- Greeting and assisting visitors, students, faculty, and staff professionally and courteously
- Providing accurate information about university services, facilities, and events
- Serving as the point person for maintenance, mailing, shipping, supplies, external services, events, and equipment
- Developing a strong understanding of all campus departments to ensure effective communication and service delivery
- Verifying access for students, guests, and staff according to campus rules and security policies
- Assisting and managing contractors and deliveries by coordinating with relevant staff
- Maintaining a high standard in personal appearance and demeanor
- Collaborating on campus tasks with the Campus Manager and team to improve operations
- Providing general administrative support to staff, senior management, and academics
- Assisting with furniture setup and arrangement in various campus spaces for events or deliveries
Requirements
- Customer service experience
- Effective verbal and written communication skills
- Strong team player with the ability to work with minimal supervision
- Good time management skills
- Good organizational skills
- Pro-active and takes initiative
- Reliable
- Fluency in English
- German Language B1
- Experience communicating information and ideas verbally and in writing so that others will understand
- Experience working in an administrative/reception/customer-facing role
- Knowledge of Canva (Desirable)
- German Language C1 (Desirable)
- Experience working in a fast-paced environment (Desirable)
- Experience organizing events/workshops (Desirable)
Skills
- Microsoft 365
- Canva
Location
- Campus
Work Type
- Full-time
Experience Level
- Customer service experience
- Experience working in an administrative/reception/customer-facing role
- Experience working in a fast-paced environment
Education Level
- Bachelor degree or equivalent vocational qualification
Benefits
- Support in achieving professional goals and development
- Extensive training
About the Company
- BSBI is part of GUS Germany GmbH (GGG), a dynamic network of higher education institutions with over 18,000 students globally.
- The institution prepares students for impactful global careers by providing accessible and quality education.
- Programs focus on enterprise, leadership, and success, fostering an entrepreneurial mindset.
- The learning environment is inclusive, innovative, and supportive.
- The mission is to shape the future by nurturing exceptional talent and driving positive change in the international business world.