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About the Role
Thales is a global technology leader focused on tackling demanding challenges in areas like AI, cybersecurity, and 6G innovation. In Singapore, Thales has been a trusted partner since 1973, delivering cutting-edge solutions across aerospace, defense, security, and digital identity sectors.
Responsibilities
- Prospect, promote, and sell identity and biometrics solutions to customers in Asia.
- Serve as the primary sales interface for assigned accounts, managing business and administrative aspects.
- Collaborate with internal Business Units to ensure customer needs are met and resources are allocated.
- Ensure overall customer satisfaction and implement recovery plans as needed.
- Maintain consistency in local commercial approaches to achieve short and long-term business results.
- Establish high-level strategic relationships with accounts and identify key contacts and decision-makers.
- Create and implement a follow-up process to monitor customer actions.
- Collaborate with Bid Managers on tender response strategies and deliverables, managing tender responses when a Bid Manager is not appointed.
- Be accountable for all revenue streams within named accounts.
- Provide product evolution inputs and roadmap definition to accounts.
- Follow project implementations and establish crisis management plans if necessary.
- Communicate relevant market information internally.
- Develop, propose, and implement strategic planning for each country/account in line with sales strategy.
- Identify new opportunities and position Thales as a key partner within accounts.
- Improve Thales' offering through value creation and information sharing processes.
- Create technical and sales synergies with third parties to expand sales opportunities.
Requirements
- Proven track record in winning large-scale Government projects.
- A minimum of 10 years of experience in solutions selling and large account management, ideally in Biometrics-related projects, ID & Passport, Border Management, Law Enforcement, or Digital Transformation.
- Strong solution sales skills.
- Strong understanding of the Public Sector.
- Good business analysis and mid-term vision.
- Good oral and written communication skills.
- Negotiation skills.
- Knowledge of High-Tech market: Biometrics, IT system, smart card and document security.
- Marketing analysis skills.
- Good knowledge of Microsoft Office package.
- Customer/Business oriented.
- Interpersonal skills.
- Ability to create and maintain good relationships with top managers and government officials.
- Diplomacy.
- Organized.
- Leadership.
- Accountable.
Skills
- Identity and biometrics solutions selling
- Large account management
- Public Sector understanding
- Business analysis
- Mid-term vision
- Oral and written communication
- Negotiation
- High-Tech market knowledge (Biometrics, IT system, smart card, document security)
- Marketing analysis
- Microsoft Office proficiency
- Relationship building
- Diplomacy
- Organization
- Leadership
Location
- Singapore, Singapore
Work Type
- Full-time
Experience Level
- 10+ years
Education Level
- Engineering or Business school diploma or post-graduate degree
About the Company
- Thales is a global technology leader trusted by governments, institutions, and enterprises to tackle their most demanding challenges.
- Operating at the forefront of aerospace and space, cybersecurity and digital identity, Thales is driven by a mission to build a future we can all trust.
- In Singapore, Thales has been a trusted partner since 1973, originally focused on aerospace activities in the Asia-Pacific region.
- With 2,000 employees across three local sites, Thales delivers cutting-edge solutions across aerospace (including air traffic management), defence and security, and digital identity and cybersecurity sectors.
- Thales is committed to fostering a workplace where respect, trust, collaboration, and passion drive everything they do.
- At Thales, employees are empowered to bring their best selves, thrive in a supportive culture, and love the work they do.
- Thales is reimagining technology to create solutions that truly make a difference – for a safer, greener, and more inclusive world.