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About the Role
This role is for an ambitious Digital Account Executive to join a fast-growing agency, delivering innovative digital corporate communications solutions. You will support the delivery of digital communications for blue-chip clients, including corporate websites and online reporting centers. The role offers the opportunity to engage with clients, understand current trends, and develop your career within the organization.
Responsibilities
- Support the account management and digital project management team with day-to-day project management, including driving schedules and meeting deadlines.
- Produce core project documentation, such as contact reports, project briefs, and status reports.
- Upload content and make edits/updates to client websites using the Content Management System (CMS).
- Support and contribute to sitemaps and wireframes.
- Oversee and manage the turnaround of project design and content amends to ensure error-free delivery.
- Consistently apply Black Sun’s project management and quality assurance processes.
- Develop understanding of digital project delivery, enhancing creative, digital, and best practice knowledge.
- Organize meetings and conference calls, and maintain orderly filing of documents.
- Develop commercial awareness of Black Sun’s job costing and fee structure.
- Effectively manage project budgets by implementing financial processes, including creating budget proposals, reconciliations, raising Purchase Orders, and supporting invoicing.
- Submit accurate timesheets on a daily basis.
- Build strong relationships with day-to-day client contacts and participate in client meetings.
- Deliver exemplary client services to ensure high client satisfaction and exceed client expectations.
- Support research into digital best practice corporate communications and provide insights for thought leadership.
- Develop understanding of clients' businesses, industries, digital corporate communications trends, and industry news.
- Articulate Black Sun’s proposition and views on key market insights.
Requirements
- Excellent academics
- 1-2 years of experience working within a digital or integrated agency
- Organized and comfortable coordinating projects and deliverables
- Ideally trained in project management techniques or software
- A digital native keen to stay updated on sector developments
- Excellent writing, editing, and proofreading skills
- Exceptional attention to detail
- Fully conversant with Microsoft Word, Excel, and PowerPoint
Skills
- Digital corporate communications
- Project management
- Client relationship management
- Content Management System (CMS)
- Sitemaps
- Wireframes
- Budget management
- Financial processes
- Research
- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
- Writing
- Editing
- Proofreading
- Interpersonal skills
- Communication skills
- Technical literacy
Location
- Bishops Park, Putney Bridge
Work Type
- Hybrid working (3 days in office, 2 days remote)
Experience Level
- 1-2 years experience
Education Level
- Excellent academics
Salary/Compensations
- Competitive salary based on skills and experience
Benefits
- 25 days holiday per year with ‘bonus’ days for long service
- Bonus scheme
- Personal development opportunities
- Group life assurance
- Group personal pension plan
- Employee assistance programme
- Hybrid working
About the Company
- Black Sun Global is a partner to major brands and businesses worldwide, helping them build enduring relationships with stakeholders and spark positive change through better engagement and inspiring communications.
- They define, articulate, and shape corporate stories across different channels and content formats.
- The team consists of over 150 specialists across the UK, Europe, South Africa, and Asia.
- Black Sun has won numerous awards for its work over twenty years.
- Black Sun is the founding agency at the centre of The Positive Change Group, a collective of specialist agencies focused on helping businesses Spark Positive Change.
- The Positive Change Group includes Black Sun Global, People-Made, Stratton Craig, and GoCo, offering expertise in brand culture, strategic communications, reporting, ESG advisory, analytics, and creative storytelling.
- Current clients within the Group include AstraZeneca, Burberry, Diageo, Meta, Olam, Virgin Atlantic, and Vodafone.
- The Group has headquarters in London and Singapore, with worldwide offices, transforming how companies engage with their stakeholders.
Equal Opportunity
- Black Sun is committed to offering equal opportunities to all potential employees and has zero tolerance for discrimination.
- They foster a business culture where ideas and decisions from all people help the company grow, innovate, create the best work, and be relevant.
- Applicants from all backgrounds are welcome, and candidates are encouraged to communicate any steps needed to ensure a comfortable recruitment process.