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About the Role
As we evolve into Social Wellness Clubs, we are creating spaces and experiences that support every aspect of our members’ physical, mental, nutritional and social wellbeing. By bringing together expert guidance, genuine community, personalised experiences and innovative technology, we make wellness feel accessible, welcoming and easy to navigate. Virgin Active is committed to recruiting the finest people who share our passion for creating exceptional experiences and delivering world-class service every day. We are looking for a Swim Instructor to join our Family Activities Team.
Responsibilities
- Play a part in inspiring swimmers of all ages and abilities through engaging, high-quality lessons that build confidence, skills and a lifelong love of the water.
- Create a safe, supportive and enjoyable learning environment while delivering exceptional member experiences and contributing to the success of our swim programme.
- Ensuring all poolside activities and scheduled swimming lessons are promoted effectively and delivered to the highest standard, creating an exceptional experience for our members.
- Developing creative and innovative classes following the Swim England (ASA) national plan for Teaching Swimming.
- Providing a safe and enjoyable environment for all of our members within the pool & surrounding areas.
- Deliver great customer service by providing personal attention and care to all members.
- Accurately complete records for the function to track attendance and improvements in fitness making sure individual, team and department targets are being consistently met.
- Work closely with Swim management to meet and exceed set targets and objectives, help achieve commercial success within the department and wider Club team.
Requirements
- Flexible, friendly and approachable.
- Ready for an exciting challenge and have the ability to connect with our members and get on well with people from all walks of life.
- Swim England/ASA Level 2 in Teaching Swimming or STA Level 2 Certificate in Swimming Teaching.
- Exceptional communication skills and experience in a customer facing environment, able to respond appropriately & professionally to everyone you interact with in all manners, including face to face, over the phone & via email correspondence.
Skills
- Teaching Swimming
- Customer Service
- Communication
Work Type
- 0 Hour
- Zero hours
Education Level
- Swim England/ASA Level 2 in Teaching Swimming
- STA Level 2 Certificate in Swimming Teaching
Salary/Compensations
- £24—£24 GBP
Benefits
- 33 days (including bank holidays) annual leave, plus a Celebration Day
- Access to The Peoples Pension, with company contributions at 3%
- Complimentary Virgin Active membership for you and a buddy
- Free membership for your children
- Discounts across Virgin Active
- Discounts across Virgin Group (including Virgin Atlantic, Virgin Holidays and Virgin Media/O2)
- 20% off food and drink at KAUAI branches
- Access to Salary Finance for loans and savings plans
- Access to Health Heroes employer assistance programme with 6 free counselling sessions
- Complimentary corporate letting services with Dexters
- Access to ePoints, offering online discounts to retailers
About the Company
- As we evolve into Social Wellness Clubs, we are creating spaces and experiences that support every aspect of our members’ physical, mental, nutritional and social wellbeing.
- By bringing together expert guidance, genuine community, personalised experiences and innovative technology, we make wellness feel accessible, welcoming and easy to navigate.
- Virgin Active is committed to recruiting the finest people who share our passion for creating exceptional experiences and delivering world-class service every day.