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About the Role
ANZ's Business & Private Bank area provides a full range of solutions to small businesses across Australia. This role focuses on growing revenue, deposits, and share of wallet through new customer origination, cross-selling, relationship management, and retention. You will engage in deep customer conversations to add value, uncover financial needs, and increase customer share of wallet and products per customer.
Responsibilities
- Grow revenue, deposits, and share of wallet through origination of new small business customers to ANZ.
- Cross-sell, manage relationships, and retain a set of ANZ small business customers.
- Hold deep conversations with customers to add value, uncover and meet financial needs.
- Increase customer share of wallet, products per customer, and indirect RHS revenue.
- Build sustainable long-term client relationships and grow critical customer portfolios.
- Provide customers with effective, value-added solutions while managing potential risks and applying financial analysis.
- Collaborate with various teams to support customer growth and success.
- Role model coaching, engaging and inspiring outperformance.
- Develop a network of contacts to assist in achieving overall business strategies.
- Source new business, maximize existing business, and increase effectiveness.
Requirements
- Excellent customer focus with genuine curiosity for understanding customer drivers and delivering solutions.
- Strong knowledge of financial statements and credit assessment skills.
- Background of sound business lending.
- Strong communication skills.
- Technologically savvy.
- Demonstrated people management and coaching skills.
- Demonstrated understanding of small/medium business needs and expectations.
- Abilities to originate new business.
- Ability to work autonomously.
- Ability to work with a team.
- Proven analytical, negotiation, and problem-solving skills.
Skills
- Financial analysis
- Credit assessment
- Negotiation
- Problem-solving
- Coaching
Location
- 242 Pitt Street, Sydney NSW 2000
Work Type
- Permanent
- Full Time
Benefits
- Access to health and wellbeing services
- Discounts on selected products and services from ANZ
About the Company
- At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.
- We play a critical role in delivering the ANZ 2030 Strategy.
- Our team is guided by our values to put customers first, deliver with excellence, own the outcome and work as one.
- Banking is changing and we’re changing with it, giving our people great opportunities to try new things, learn and grow.
- At ANZ, you'll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated.
- We're committed to building a workplace that reflects the diversity of the communities we serve.
Equal Opportunity
- We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself.
- If you're a candidate with a disability or access requirement, and have an enquiry about the support provided, please let us know on your application or visit ANZ Accessibility and Inclusion Programs for alternate contact methods.