Operational Oversight Manager - Delegated Authorities at G MASS | GB | Rezi

Operational Oversight Manager - Delegated Authorities at G MASS

Operational Oversight Manager - Delegated Authorities

G MASS · GB

6 days ago

Operational Oversight Manager - Delegated Authorities

G MASS · GB

6 days ago
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About the Role

This role involves overseeing the Delegated Authority function for a leading global reinsurer, focusing on Company and Syndicate business across EMEA. The position requires managing relationships with Coverholders and MGAs, ensuring compliance through due diligence and audits, and serving as a key point of contact for escalations and issue resolution. It offers the opportunity to influence the evolution of the operating model and includes first-line people management responsibilities.

Responsibilities

  • Own the relationship with a portfolio of Coverholders and MGAs, running due diligence, onboarding and annual review to keep them compliant with governance standards
  • Lead operational and compliance audits across delegated partners, chasing resolution on findings and holding partners to service and regulatory standards
  • Manage day-to-day oversight of Binding Authorities and Line Slips, including SLA performance and outsourcing arrangements
  • Ensure the data and reporting produced by delegated partners is accurate and fit for purpose, resolving quality issues as they're identified
  • Own the department's policy and procedure documentation, keeping it current as processes evolve
  • Sit on relevant risk and delegated underwriting committees, representing operations in wider business discussions
  • Identify and lead improvements to the operating model, balancing BAU delivery with change work

Requirements

  • Solid P&C insurance background with a genuine understanding of underwriting operations and file management
  • Experience building or evaluating operational controls
  • 3+ years' experience in insurance operations or delegated authority specifically

Work Type

  • Contract

Experience Level

  • 3+ years

About the Company

  • Leading global reinsurer