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About the Role
As a Food & Beverage Shift Leader, you will develop high-quality relationships with guests, ensuring their loyalty by providing warm and friendly service. You will determine the best organization for F&B operations, supervise stock rotations, and ensure adherence to brand standards. This role involves coordinating with other departments and contributing to guest satisfaction.
Responsibilities
- Develop high quality relationships with guests, from the moment they arrive and throughout their stay, in order to foster loyalty.
- Determine the best organisation (production, distribution, storage etc) according to existing infrastructure and equipment.
- Supervise stock rotations for drinks and catering supplies, and identify any needs.
- Apply the reference standards and audit procedures as defined by the hotel and brand.
- Coordinate with the departments close to the F&B department (front office, reservation etc).
- Contribute to guests satisfaction by providing high quality services with a warm and friendly.
Requirements
- Must be eligible to live and work in the UK.
- Must be in possession of a current work visa.
- Previous experience in Food & Beverage.
- Full Flexible working between Monday to Sunday.
Skills
- Great communication skills
- Well organized
- Problem solving abilities
Location
- London City Shoreditch
Work Type
- Permanent
- Full-Time
Salary/Compensations
- £ 15.37/hour
Benefits
- Free night stays in our UK hotels and up to 30% discount in any Accor Restaurant (T&C Applies)
- Talent gym access
- Stylish and functional uniform provided
- Discounted hotel rates all over the world in Accor Hotels
- Grow your skills and learn more through our Apprenticeship
- Continuously learn and develop yourself with our Accor Academy
- Support your wellbeing in your professional and personal lives
- Grow your experience anywhere. Explore limitless opportunities across 5000 hotels in over 100 countries
- Participate actively in initiatives to build a more inclusive and sustainable world
- Many more benefits and perks
About the Company
- Our mission at IBIS London City Shoreditch is to create memorable moments for our guests, by connecting hearts from arrival to farewell.
- By working at the IBIS London City Shoreditch you will be part of the Accor network, worldwide hospitality leader.
- With us, you can be all you are, work with purpose, grow, learn, enjoy and explore Accor’s limitless opportunities.
- Discover our Talent stories at heart-of-hospitality.com or on Instagram @heart.of.hospitality
Equal Opportunity
- We are an inclusive company and our ambition is to attract, recruit and promote diverse talent, creating an environment where everyone feels they belong