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About the Role
We are seeking an experienced QA Lead to ensure the quality and reliability of logistics-related systems and services. This role involves planning, designing, implementing, executing, and reporting QA activities, collaborating with development teams, business stakeholders, and external partners. You will also focus on improving testing processes, reviewing test specifications, coordinating QA activities, managing quality risks, and mentoring QA team members.
Responsibilities
- Planning, designing, implementing, executing, and reporting QA activities throughout projects.
- Improving testing processes and standards.
- Reviewing test specifications and test cases.
- Coordinating QA activities.
- Managing quality risks.
- Driving continuous improvement across the overall service.
- Mentoring and developing QA team members.
- Contributing to improved team productivity and quality.
Requirements
- More than 5 years of experience in application test design.
- Experience in API/UI test automation development and non-functional testing.
- Knowledge equivalent to ISTQB Foundation Level.
- Experience in nurturing at least one junior member.
- Ability to communicate while involving stakeholders.
- Business-level Japanese proficiency.
- TOEIC Score 800 above or possess equivalent abilities.
- Knowledge of the logistics industry.
- Knowledge of Warehouse Management System (WMS).
- Software development experience.
- Experience in providing E-Commerce services (B2C, C2C, B2B2C).
- Business level English proficiency.
Experience Level
- More than 5 years of experience in application test design.
Education Level
- Knowledge equivalent to ISTQB Foundation Level.
About the Company
- The department is responsible for developing and operating logistics systems that support large-scale e-commerce operations.
- This includes warehouse management, receiving and shipping, order fulfillment, inventory-related processes, delivery status, estimated delivery dates, and delivery notifications.
- The team also provides logistics services to e-commerce merchants and works closely with warehouse operations and internal technology teams to ensure smooth and reliable delivery experiences for customers.
- The department has approximately 160 members working across Japan and overseas, with a strong focus on technology, logistics, and continuous service improvement.