【AstraZeneca】【CET】Agentic AI Lead,Cutomer Experience & IT at AstraZeneca | JP | Rezi

【AstraZeneca】【CET】Agentic AI Lead,Cutomer Experience & IT at AstraZeneca

【AstraZeneca】【CET】Agentic AI Lead,Cutomer Experience & IT

AstraZeneca · JP

6 days ago

【AstraZeneca】【CET】Agentic AI Lead,Cutomer Experience & IT

AstraZeneca · JP

6 days ago
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About the Role

The Agentic AI Lead is a senior hands-on engineer responsible for designing, building, evaluating, and operating GenAI and agentic AI systems for AstraZeneca Japan's commercial, medical, and field organizations. This role focuses on hands-on coding and improving the team's engineering practices, taking ownership of existing AI platform assets and ensuring their reliability, cost-effectiveness, and security. The Lead will work autonomously, provide technical direction and coaching, and collaborate with business owners to ensure solutions address validated business problems.

Responsibilities

  • Designs, builds, evaluates, and operates GenAI and agentic AI systems.
  • Raises the engineering practice of the team building AI systems.
  • Takes ownership of existing AI platform assets and key systems.
  • Ensures reliability, cost, and security of AI systems.
  • Provides technical direction and coaching to AI engineers.
  • Partners with business owners to ensure solutions address validated business problems.

Requirements

  • 5+ years building and running software in production (Python; AWS or equivalent cloud).
  • 2+ years hands-on shipping LLM-based or agentic applications to real users.
  • Demonstrated evaluation-driven practice with evaluation sets, error analysis, and iteration.
  • Daily use of agentic coding tools (e.g., Claude Code, Codex) as a core part of engineering work.
  • Experience leading a technical workstream or mentoring engineers.
  • Bachelor's degree in Computer Science or a related quantitative discipline, or equivalent experience.
  • Business level Japanese language proficiency (JLPT N2 or higher, N1 preferred for non-native speakers).
  • Business level English proficiency.

Skills

  • Agent architecture (workflow vs. agent harness, tool calling, MCP, memory and context management, guardrails).
  • Agent frameworks (e.g., Bedrock AgentCore, LangGraph, OpenAI Agents SDK).
  • Grounding (RAG with vector stores, retrieval over structured data via SQL).
  • LLM foundations (model selection, tokenisation, cost, context window, caching, fine-tuning, self-hosting).
  • Production operations for AI systems (observability, tracing, cost/latency optimisation, regression testing, prompt/model versioning, infrastructure-as-code).
  • Software engineering fundamentals (full-stack application design, data modelling, testing strategy, secure-by-design).
  • AWS in production (Lambda, ECS/Fargate, API Gateway, Bedrock, IAM).
  • Clear written and verbal communication of technical trade-offs to non-specialists.
  • Knowledge graphs or semantic layers over structured data (e.g. Snowflake).
  • Document-processing pipelines for Japanese-language material.
  • Customising agent environments (skills, MCP servers, hooks, shared context files).
  • Eval/tracing tooling (e.g., Langfuse, Braintrust, LangSmith).
  • Azure OpenAI and multi-provider gateway experience.

Location

  • Japan

Work Type

  • Full-time
  • Onsite

Experience Level

  • Senior
  • 5+ years software production experience
  • 2+ years LLM/agentic application experience
  • Mentoring experience

Education Level

  • Bachelor's degree in Computer Science or related quantitative discipline, or equivalent experience
  • Master's or PhD in Computer Science or related quantitative discipline (Nice to have)
  • AWS certification (Nice to have)
  • DeepLearning.AI or equivalent LLM/agentic AI coursework (Nice to have)

About the Company

  • AstraZeneca embraces diversity and equality of opportunity.
  • We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills.
  • We believe that the more inclusive we are, the better our work will be.
  • We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics.

Equal Opportunity

  • We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.