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About the Role

Klaviyo is seeking a single country leader for its Australia and New Zealand sales business, based in Sydney. This newly shaped role is accountable for the entire ANZ revenue across Commercial and Enterprise, reporting to the APAC Managing Director. The ideal candidate will have a proven track record of transforming sales organizations from good to great and will be responsible for partner and agency relationships, executive sponsorship on major customers, and site culture.

Responsibilities

Own the ANZ Number: Full accountability for ANZ revenue across Commercial and Enterprise.
Lead front-line sales managers and their teams.
Lead the sales organisation to deliver on the growth potential of the ANZ market.
Own customer acquisition and growth, team culture, pipeline health and forecast across segments and route to market.
Diagnose and Fix Performance: Establish quickly and honestly what's needed for growth.
Act on the diagnosis, including making decisions in the first 90 days.
Raise the performance bar visibly, and hold it when it's uncomfortable.
Remove obstacles and be able to roll up your sleeves and get into deals when necessary, building capability in the team as your core priority.
Distinguish between problems a leader can fix and problems that need a broader conversation — and escalate the second kind early.
Build and Develop the Leadership Layer: Coach and develop front-line managers to be world class in their craft and inspire their creativity and results.
Hire, develop and retain best-in-class sellers; create real career paths and succession depth.
Set a high bar for talent and act on the gap between the bar and reality.
Model Klaviyo's values in how you lead, especially when the pressure is on.
Model our “win as one” cross functional spirit, building trust and collaboration across the entire team.
Bring Operating Rigour: Install and hold weekly cadences — pipeline inspection, forecast, deal review, 1:1s — that are consistent enough that problems surface early.
Use data as the primary instrument, combined with instinct.
Partner with Ops to strengthen the reporting and operating systems currently being built out.
Drive a culture of being meticulous in your craft across the organisation.
Put AI and automation as core capabilities of how the team works.
Represent Klaviyo in ANZ: Senior Klaviyo presence in market: agency and partner relationships, events, and community engagement.
Executive sponsorship on the region's most significant customers and deals.
Own site culture in Sydney — the person the team looks to, and the person the market sees.
Work Across the Business: Partner closely with Marketing, Partnerships, Business Development, Solution Engineering, Enablement, RevOps, Product and Customer Success to drive ANZ growth.
Influence regional and global GTM strategy and investment decisions with evidence from the market.
Collaborate with the Asia sales leaders as peers within one APAC business.
Represent the APAC regions priorities as a senior member of the APAC Leadership team.

Requirements

Demonstrated builder and fixer with a proven track record of taking a sales team or organisation through a performance step change, with specific examples of diagnoses, changes, and resulting numbers.
8+ years leading sales teams, including leading leaders.
Commercial-motion native with deep fluency in velocity, cadence, activity discipline and ramp rigour.
Credible across both Commercial and Enterprise segments, able to lead an Enterprise deal review and coach a manager on it using methodologies like MEDDPICC, as well as a high velocity sales motion in the Commercial segment.
Sydney-based or genuinely relocating, with an in-market presence required.
Data-led operator whose decisions are driven by metrics.
Willing to make decisions with intentionality and be accountable for them.
Comfortable in collaboration, fostering a culture of winning together.
Strong SaaS sales economics including forecasting, pipeline management, segmentation, and coverage.
Proficient with Salesforce and a modern stack (Gong, Clay or similar) and deliberate about making these part of the everyday workflow.
Clear, confident communicator with genuine executive presence — internally and in front of customers.
Structured, analytical and decisive under pressure.
High energy but calm under pressure.
High ownership over annual and quarterly planning.
Curious, adaptable, biased toward action.
ANZ market depth is a plus, including knowledge of the retail and e-commerce landscape and the agency ecosystem.
MarTech, e-commerce or PLG-adjacent experience is a plus.
Experience in a business transitioning upmarket is a plus.
Prior country-leader or site-leader scope is a plus.

Skills

Sales leadership
Revenue accountability
Team management
Performance diagnosis and improvement
Coaching and development
Talent acquisition and retention
Operating rigour
Data analysis
Forecasting
Pipeline management
Customer relationship management
Partner and agency relationship management
Cross-functional collaboration
Salesforce
Gong
Clay
AI and automation implementation

Location

Sydney

Work Type

Full-time
Onsite

Experience Level

8+ years leading sales teams
Leading leaders

Salary/Compensations

$280,000—$420,000 AUD

Benefits

Participation in the company’s annual cash bonus plan
Variable compensation (OTE) for sales and customer success roles
Equity
Sign-on payments
Comprehensive range of health, welfare, and wellbeing benefits

About the Company

Klaviyo empowers creators to own their destiny by making first-party data accessible and actionable like never before.
We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond.
The Sydney team has been built out since 2022 across sales, CS, partnerships, marketing, recruiting and product support, with a growing Singapore presence.
This is still an early-stage APAC business with significant headroom — a team established across the region today, and a leadership bench largely promoted from within.
You'd be joining at a genuinely formative moment: the country model for ANZ is new, the operating systems are being built now, and the person in this seat will shape how Klaviyo runs this market for years rather than inheriting someone else's design.

Equal Opportunity

Klaviyo is committed to a policy of equal opportunity and non-discrimination.
We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.